By: PREMSY ABDUL KHARIM | Tue Aug 13, 2019 at 01.49 AM
Tour was good but it can be improved much better.
1. Customer was not aware about the 4 mandatory attractions at the time of booking. I have left to with choice for paying for the mandatory attractions in the bus. I should have been told t..his in advance before the booking.
2. The travel coach was not the best. It was giving noise in the back row.
3. Bathroom was locked during the travel and the Tour guide instruct not to use the washroom. Although they have given a provision to stop the bus in every 2 hours, I was having a toddler and could not use the washroom to change her diapers
4. Bus did not stop for adequate time in some places like Parliament hill. Tour guide not even took us to the Rideau Canal. The canal was mentioned in the itenary.
5. The next day travel started at 6:30 a.m or 7 a.m causing very less time for sleep. I was with 2 kids and we not even got adequate time to sleep. The drop off to hotel was 9 p.mRead full review
By: LORENA MARIN GAVIRIA | Mon Aug 12, 2019 at 01.23 AM
Everything was good. I nice amazing experience to know Canada. Very organized. The only bad thing was other people eating and smelling so bad inside the bus.
The hotels are excellent and food are great. However, the tour guide Ken is not so patient and safety conscious. He did not make sure all members were at the point of interest before he started his briefing. Other than that he is a good gu..ide. The bus does not have curtain and as it is summer, sun light came in to the bus and we were “under the sun” fit a new hours in the bus!!Read full review
A bit of favourism towards some specific people were noticed. A special treatment was given to them by guide. Even other groups noticed that. In fact while dropping they were dropped at the location those people asked for.
96% Recommended tour for people who don't have plenty of time but want to get everything in 1 go
By: olivia olivia | Sat Aug 10, 2019 at 07.37 AM
Tight schedule but worth it. The tour guide was very informative and helpful, the itinerary itself was perfect. Definitely recommend this tour. Thanks.
Our earlier trip booking was canceled the last minute hence when we booked this time we were almost certain that this time too our trip might get canceled due to long weekend rush but that was not the case. The trip was value for money. Our.. guide Ken made sure that people respect the time and gave in advance input on what to expect from the trip itinerary.
The bus, as well as a hotel, was clean. What I suggest is to make the customer aware beforehand the trip will cost an additional CAD 300 approx for attractions and food so that customer can be mentally prepared however this is no major issue as the customer has the flexibility to choose mandatory 4 attractions and also if he wishes to have food as recommended by you or not.
A special thanks to Ken again and it was a well-conducted trip.Read full review