Indonesia - Customer Reviews of Indonesia Tours: Page 51

12-Day Ultimate Bali & Gili Adventure Tour from Seminyak: Canggu, Lovina, Gili T and Ubud丨Sunrise & Sunsets, Dolphin Spotting and Volcano Trek & Massage

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By: Anonymous | Wed Jun 22, 2022 at 12.00 AM

My 12 day Bali Experience trip with Hendri our guide, and booked through the company, has changed my life completely. It was hands down the best experience of my life and I have visited many countries with many great people. I am so grate..ful for every smile, tear and crazy amounts of laughter each and every person on my tour gave me in the two weeks I was there. The organisation from start to finish was brilliant. The app made the process extremely smooth, the customer service online was fantastic and they answered all my questions rapidly pre booking. I was able to get all the information I needed to be secure in flying pre airport thanks to the company emails, pre contact from our guide and also the wonderful Facebook group we could access. You can add yourself into the specified group for your chosen trip where you can find other people on your booking. People openly ask questions and its a real sense of community to ease the feelings of if youre doing everything correctly! Feeling nervous about the process of travelling to Asia solo for the first time, the company gave me confidence the moment the trip began. I safely had an airport pick up and arrived at the hotel to meet the group and instantly felt at home. Hendri our guide was absolutely fantastic for the entire duration of the trip. From the moment of checking in; using his local connections to recommend the best eateries and bars, being the life of the party with us whilst staying professionally responsible and being the saviour of the day if and when things went wrong (including a temporarily lost phone and bag from a ferry in the group!!). His cultural insights were amazingly informative and it was nice to have someone who locally knows the ins and outs of the Island as a tour guide. His attitude and enthusiasm for his job is second to none, his drive and happiness within the profession (and as soon as he has a guitar and mic in hand) rubbed off on the whole group. I dont think any of us have laughed so much than being in his presence so we were extremely grateful to have him of all people taking care of us for the duration. Just some of the incredible experiences we had included in the trip; infinity pool beach clubs, stunning temples where you have a blessing, party nights in seminyak, surfing lesson, beach sunset sessions, rice field tours and coffee tasting, waterfalls, dolphin watching, a bike ride, scuba diving sessions we added on, snorkelling with turtles and manta rays, gili island statues, monkey forests and a sunrise volcano hike (so worth it). I cant wait to book another tour with the company and experience more adventures. It has given me the drive to want to do so much more exploring. Bali has my heart but the company, my tour group and Hendri cumulatively are the ones that made it. So Thank you. Read full review

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