Confirmation through email by tours4fun as well as by the local operator were spot on. Customer care was very helpful in resolving an issue in my booking. Keep up the good work.
I’m so excited for this tour and I am definitely happy with everything. The tour was amazing, definitely for the books! Thankful and grateful for Leila and Mike, they are both really nice and helpful with the whole experience. We are plan..ning to do the tour again, next time would be the boat and helicopter tour.Read full review
We had a great experience with tours4fun, the trip was so organized and Alex our tour guide was terrific.
Thanks and we will absolutely pick other trips with you more and more.
The trip was very well organized. Tour guide was very professional. Had a fun time. Only thing that could be improved is time management. Few people on the tour did not follow the time.
The tour guide, Dennis, and bus driver, Rob, were both very entertaining and very knowledgeable. It was a lot of fun and I would definitely recommend this company!
I just got back from vacation yesterday 7/6/19 and I don’t ever write reviews but I had to since the previous reviews almost made me think twice about booking .....but I went ahead with it.....best decision! The bus was nice the tour guid..e Denise was amazing! We were all English speakers so he spoke in English the entire time lol unlike other reviews claimed. He was funny and informative of the Hoover dam, Grand Canyon and told us step by step what to do and what not to do. Dummy proof! I absolutely loved it and highly recommend this company! Water was also provided during this trip. He will make stops at gas stations half way ...so you can go to the bathroom and get snacks etc. The company is organized and no hidden fees! HIGHLY RECOMMEND!!!Read full review
The tour was acceptable. But the customer service of Tour 4 Fun was horrible. You need to improve the service and focuses in the customer, we are human and need one Great service. Is my 1rst experience using your services and not recommend ..it to anyone. The call center employees was focused in received the money of tours and never respond our calls to discuss doubts. I received your page recommendation from Facebook, but I will put a review about the worst experience. I work with customer service and always offer alternatives and great service to all people, is my commitment. So sad for me, see the poor committment of your Company.Read full review
El guía intentó estafarnos en más de una ocasión intentando cobrarnos por extras que no existían. No sabía responder a las preguntas sobre la ruta, no hizo paradas contratadas como los Joshua Trees a pesar de que todos los clientes pe..dimos que parara en dos ocasiones, no paró ni a la ida ni a la vuelta. Sólo buscaba sacar beneficio. Quiso cobrarnos por la entrada al skywalk 20 dólares más de su precio real... y así todo el viaje... Tuvimos que organizarnos solos para poder entender qué estábamos viendo buscando en google, preguntando a otros guías qué ruta teníamos que seguir en el GC y cómo funcionaba el itinerario... Además, dejó tirados a 6 pasajeros del autobús que tuvieron que coger un taxi hasta la primera parada, nunca nos explicó por qué nos hizo estar 1 hora parados dentro del autobús en un aparcamiento esperando por estos pasajeros que cuando llegaron nos explicaron la situación. Al estar 1 hora parados en un parking por su incompetencia luego se saltó la parada más especial dejándonos sin la foto del viaje. Esta excursión fue una COMPLETA ESTAFA.Read full review