Tour was excellent, but reservation was complicated. Kept getting notification that I need to get reconfirmation. Reaching LAS on the tour evening, I tried to call the customer care numbers given to reconfirm, but there was no answer. It wo..uld be good if you give confirmation of booking once payment has been made. One more point, We were asked to pay $10 towards service charges which we all did, which we thought covers gratuities. Further soliciting tip could have been avoided, Otherwise, it was a superb trip, well managed, and Dennis was very informative,Read full review
Dennis our tour guide is not a tour guide. First He does not give a clear instructions and secondly he does not wait for the whole group to arrive before giving the instructions. No welcome words were said when we boarded the bus and no exp..lanations as to why we were stopping in hotels, although we already have an idea. Our lunch was incomplete. We bought our own bottle water when it was part of the lunch box (he gave it to us later in the day and the fruit was missing) It really *****. Not using the Tours 4 fun again. The driver was speeding. pretty scary when it it is a winding road.Read full review
There was no excitement or welcome attitude from the tour guide Dennis. Explanations were not clear. He presumed that we know the area, but we don't.He gavel us limited informations on what we have to do on the bus stopped area. Lunch box ..was incomplete, missing the dessert fruit and the water was given only when I asked about it. No apology was expressed. He also did not dress up as a tour guide. He was dressed like going to a ball game. The driver was also speeding and it was pretty scary because it was a long stretched of winding roads and humpy roadRead full review
Enjoyed the tour overall, but there were few things that could have been better. Our pickup location was changed 2 days before the trip, why do you list all top hotels as pick-up location when you cannot serve accordingly. Secondly the tour.. guide was Ok, but I wish he could have shared some more insights about the tour.Read full review
The tour guide did not provide any interesting facts about the Grand Canyon origins, the landscape around or the flora and fauna. No info about history or peoples in the area. He made some flat jokes about a nearby community, not nice.
In ..general, he organized the trip well although he made most of the group wait for almost half an hour when he looked after few individuals booked for a helicopter flight.Read full review
El bus no nos pareció cómodo. Fuimos recogidos en la última estación del Strip y nos tocó a todos (7) asientos separados a pesar de haber hecho la compra con anticipación.