Hi,
We are a couple interested in your tour package #2-5602.
I understand that this package has a "buy 2 get 1 free promotion" but there are only 2 of us. Are you able to give us a better price for the 2 tickets?
My additional questions are:
1. Is there a minimum number of travellers for the tour to depart? I need to be able to confirm the land tour before buying our air tickets.
2. I don't see any review for this tour package. I wonder if this is a new tour.
3. How's the weather like for travel during the period 19 - 29 Aug?
4. Is there any confirmed tour departing around this period?
Thanks
Jerry
Dear Jerry,
The buy 2 get 1 free promotion only applies if you have more than 2 travelers booked to 1 room.
There is a minimum number of travelers required for a tour to depart and after you book your tour we do take 24-72 hours to confirm the reservation for you. This tour is a very popular tour and we anticipate that all the dates set for the tour will depart as scheduled. This particular package was made available just this season, which is why there are no reviews for the tour at the moment.
The weather during the month of August is fairly warm but it may vary from city to city especially in San Francisco which offers cooler weather due to the city's proximity to the ocean.
The tour that you are interested in booking is confirmed after 2-3 days and in case of any changes we do offer alternatives. Please keep in mind that we do advise that you wait for your tour reservation confirmation before purchasing your flight to ensure confirmation. Also for extra protection on airfare, and any unexpected cancellations we do recommend travelers to consider purchasing insurance or travel protection.
Best Regards,
Tatiana
Customer Service Rep
Dear Debbie,
There is a website we use to confirm if you need a visa to visit Canada. Here is the link: http://www.cic.gc.ca/english/visit/visas.asp?country=Australia I went ahead and selected your place of residency and it stated you do not need a visa to enter Canada. Please feel free to double check and confirm this information in the link provided above.
Best Regards,
Tatiana
Customer Service Rep
Hi,
Looking to do this tour on the 7th of Jan 2015.
1) Does the maid of the mist boat tour at Niagra run during this time?
2) How much time is allocated at each activity, like if I don't want to do one can we go and do our own thing and return to the bus with in allocated time?
Thank you
Look forward to response
Dear Adam,
Regretfully, the Maid of the Mist is not available in January and the winter months.
As for the time allowed on the different sites it may vary depending on your tour guide. You may choose not to participate in the optional tours and do sightseeing of your own.
Best Regards,
Fatima
Customer Service Rep
I am traveling alone- am I able to share a room with someone else who is traveling alone and pay for a double price or do I have to pay for a single price regardless?
Dear Alycia,
We have a public forum available for all of our customers on our website that helps you find someone that is also looking for a partner to share rooms for that tour. You are welcome to visit our forum and you if you and the person you will be sharing a room with book together then you would be paying the "double" price.
Best Regards,
Natasha
Customer Service Rep
Hi I want to ask do you have any hotel that we can reserve in paris before and after the tour. what time we will back after the tour in paris and where are the places that you will drop us, in the airport? or back to mcdonald d'itelia.
thanks
Dear Ang Siok Kiau Angela,
We will be happy to arrange your pre and post tour accommodations, but note that as we need to book the same property for the pre tour as used for the tour package, the hotel information is subject to reconfirmation until about 24 hours prior to the tour's departure.
Best Regards,
Jeccy
Customer Service Rep
The admissions fee of Notre Dame Basilica and St. Joseph’s Oratory are included or not? (Because it only mentions four attractions in "Package Excludes" which are Biodome, Montreal Tower, Museum of Civilization and Thousand Island Cruise.)
Will we visiting Chateau Frontenac and Boldt Castle in this tour?
Thank you!
Dear Wanting Tu,
The Notre Dame Cathedral is open every day of the year and it is free of charge. The St. Joseph’s Oratory is also free of charge to go inside.
As for Chateau Frontenac and Bolt Castle they are not part of the tour as a group but you are welcome to visit these sites on on your as long as you coordinate your plans with the tour guide.
Best Regards,
Ruby
Customer Service Rep
Dear Sophia,
The Segway is appropriate for virtually anyone 12 and older that weighs 100 pounds or more.
Only 1 traveler aged 12 or above is alllowed per segway.
Best Regards,
Jeccy
Customer Service Rep
Hi,
I am interested in this tour for later this month, but would like to check on the following:
1) Does the tour guide converse mainly in English, or Chinese? Is the tour Chinese centric?
2) Is there an option to opt for an upgraded hotel in Vegas?
3) Is there an option to end the tour at Los Angeles after Universal studios on Day 10?
4) It says that hotel stay at BW Markland is subject to availability. Typically, when Markland is unavailable, which are the other two hotels that are normally used?
Thanks
Dear Dee,
The tour guide will conduct the tour in both English and Chinese and this tour will attract a large number of Chinese speaking travelers.
This tour only offers hotel upgrade options in LA and not in LV.
Please note that order of day-to-day itinerary is adjustable depending on tour start day, so the tour might not end with a visit to Universal Studios, but the tour will end at Los Angeles.
The tour hotel will not be confirmed until the reservation is processed and we will arrange a similar grade hotel if the Markland BW is not available.
Best Regards,
Jeccy
Customer Service Rep
Dear Renato,
The tour will drop travelers back off to the pickup locations offered as the tour's departure points.
Best Regards,
Jeccy
Customer Service Rep