Hello, My friend and I want to have this trip on 7th Sep, Is there any seats ? and I wondering if you can pick up me at Hark Rock Hotel on 4455 Paradise Rd, Las Vegas?
Dear Mingyan He,
We cannot process your reservation request for September 7th, because we did not receive it in enough time to process your booking for tomorrow 9/7 departure.
Booking closer to the tour's departure date increases the risk of non-availability for the seats for your desired tour's travel date. We also need time to process your reservation request.
The earlier you submit your reservation, the more time we have to fulfill your request.
Please consider an alternative date and complete your booking online when you are ready.
In the comment box on the tour's check-out page, please note your hotel information so that we may check pick-up arrangements.
Best Regards,
Jeccy
Customer Service Rep
Hello, I am very interested in booking this day tour to Niagara from NYC for myself and my husband and 2 children (ages 9 and 12). We are traveling from Australia and we only have 6 days in NYC, so not a lot of options to re-schedule if trip has to be cancelled, so I would like to be sure that we could get a refund if this occurred.
Also, what type of aircraft/which company operates the flight?
Thanks for your time,
Jenny
Dear Jenny,
Firstly, if we can not confirm your tour date, we will fully refund you for the paid amount.
If this tour were to be cancelled, it would be due to unforeseen circumstances, such as weather conditions. If this should occur, we will fully refund you.
We will inform you in advance if this should take place .
Best Regards,
Jeccy
Customer Service Rep
Question 1. What's the different of this tour and 209-5734? Are we having better hotel in 209-5734?
Question 2. Please advise the hotel arrangement for day 2 to day 4
Question 3. I am living in Texas, is flying to DFW considered as international flight?
Question 4. If I cannot book a flight and have to stay behind for one more night, what is the additional charge?
Question 5. Do we have cruise / boat ride in the Niagara Falls?
Thanks.
Dear William Cheng,
They are of similar itinerary but of different tour hotel, 209-5734 will be higher quality hotel. While hotel detail can not be confirmed until one day before, you can check the usual group hotels used for this tour online at the end of each day's itinerary.
It is international flight if you fly from USA to Canada.
If you want hotel extension, please leave a note in the comment box when booking online so that we ma update you with a quote accordingly when arranging the tour hotel.
Maid of Mist boat is an optional tour, you can choose to take when you are at Niagara Falls with the group, the tour guide will present you with this option.
Best Regards,
Jeccy
Customer Service Rep
Hello. On the first day, how can we meet you in New York? If we choose to meet you at Holiday Inn Soho, after that where will we go? Are we going to the hotel directly, and spend all day there? If you can give me some information about first day pick up it will be perfect. Thank you.
Dear Teresa,
Passengers who do not need airport pick-up service are welcomed to join the tour on Day 1. Passengers can also choose from the following pick-up location; please contact your local provider to confirm the specific pick-up time one or two days prior to the tour departure.
**7:45am - Holiday Inn Soho: 138 Lafayette St.New York, NY 10013
Pickup time is subject to re-confirm, after pickup, you will be transferred to hotel, but hotel check-in time is after 3:00pm.
Best Regards,
Jeccy
Customer Service Rep
Dear Su,
***Please note that infant(s) also needs to pay for the tour fare. According to the law, it is illegal to have infant get on the bus without a seat. If guests don't pay for the infant, the infant cannot get on the bus (then at least one passenger cannot join the coach tour to take care the child). So, If you have infant(s) participate in the tour, please DO leave us a note to remark the actual number of passengers. We'll notify you with the charges.
Best Regards,
Jeccy
Customer Service Rep
Dear Mauricio,
Our buy 2, get 1 free promotion is applicable on a shared room basis. This means that if 3 people share one room, the third person will travel for free.
If you are a party of 4, please select 4 people in one room, the price will automatically adjust itself.
Best Regards,
Alex
Customer Service Rep
Do you still offer the option to pay extra to go to the west rim instead of the south rim? When shall we inform you of this option. I would like to book a tour leaving LA on Friday 3 October. Actually I prefer the other tour to stay overnight in the west rim but it doesn't go out until Sat. Thank you.
Dear Sarin,
If you would like to visit the West Rim of the Grand Canyon, kindly refer to the following link.
https://www.tours4fun.com/skywalk-las-vegas-3-day-tour.html
To place a reservation, follow the steps located on the right side of the tour's information page.
Best Regards,
Alex
Customer Service Rep
Hello! I would like to know about what time the trip starts on 24th of September. This information is necessary for me to know at what time to get the bus from Knoxville. Thank you very much!
Dear Gabriela,
Please review the following information regarding the tour's available pick up locations and departure times below:
48 Bowery St, New York, N.Y. 10013
(Chinatown)
8:00am
39-10 main st Flushing NY 11354
(In front of HSBC Bank)
6:50am
792 Us 46, Parsippany, NJ 07054
(Friday departures( Pickup only, no dropoff))
9:00am
1803 Lincoln Highway, Edison 08817
(Coco Asian Cuisine(Mon, Wed departures)( Pickup only, no dropoff))
9:00am
6002 8th Ave, Brooklyn NY 11220
(Eye Solutions( Pickup only, no dropoff))
6:50am
Best Regards,
Alex
Customer Service Rep
Dear Biswadeep,
This tour is currently not being offered after October 15th. Included below is the link to a very similar tour being conducted daily until December 31, 2014.
https://www.tours4fun.com/ny-see-the-best-tour.html
Best Regards,
Alex
Customer Service Rep