Dear Hetal,
This tour is currently not offering departures for this season, but was scheduled to pick up only from Rainbow Harbor 100 Aquarium Way Dock #2 Long Beach, CA 90802 (US).
Best Regards,
Alex
Customer Service Rep
Hi,
I want to join this tour on 11/15 but I will arrive Los Angeles on 11/13. Can you provide free airport pickup on 11/13 instead of 11/15? Can I know which hotel the tour will stay ahead of time so I can book the room at the same hotel?
Thanks
Dear Yen,
We currently only offer complimentary airport pick up on the first day of the tour.
Hotel information will be available once your reservation has been confirmed. Kindly leave a note in the comment section while placing a reservation with your request.
Once the reservation is confirmed, we will be able to provide you with an accurate quote for a hotel extension.
Best Regards,
Alex
Customer Service Rep
Dear Reinn,
Thanks for your inquiry.
The tour's reservation price will not include meals. Meal stops are arranged by your tour guide, while on tour, at various restaurants, buffet areas, food courts, and fast food restaurants.
All personal expenses including hotel room service and meals; however, you have the option to pay for meals that tour guide arranges
Best Regards,
Jeremy
Customer Service Rep
My brother, who arrives at LV airport at 11A, is interested in taking this tour of Hoover Dam.
What time is the tour?
Can we be there at 12P?
Does the tour include interior, including viewing lower levels, and exterior?
THANK YOU.
Christine
T: 702-816-6685
Dear Christine,
The tour offers daily departures with the next available departure on 9/19/14.
Tour Departure time: 8:00am & 1:00pm
***Pick up at all major "Strip" Hotels in Las Vegas at 7:00am - 8:00am & 12:00 - 1:00pm depending on location, please remark your hotel location when booking.
The package will include:
Complimentary pick-up and drop-off to chosen location
Ground transportation
Professional tour escort
Fuel surcharge $3.00
The tour will cover sighseeing of the Hoover Dam including viewing the lower levels of the dam and the generators in the dam's power plant, the exterior of the dam from the observation decks, and parts of the dam's interior.
Best Regards,
Andy
Customer Service Rep
My brother, who has wanted to take the full Hoover Dam tour, is asking it is available.
He will be arriving at LV airport at 11A, and we could be at the Dam by Noon.
THANK YOU SO VERY MUCH.
Christine
T: 702-816-6685
Dear customer,
The next available date is 9/19/14, this tour is available daily.
Pick up at all major "Strip" Hotels in Las Vegas
Best Regards,
Andy
Customer Service Rep
We are joining this tour on the 19th September. How many bags are permitted? The couple travelling with us also have a small mobility scooter,(foldable). Can this be stowed with the baggage?
Dear customer,
For traveler's own convenience and bus capacity, we recommend one check-in and one carry-on per person. A US$5 fee will be charged for each extra piece of luggage transferred between the airport and hotel.
You are able to bring it as long as it fits underneath the bus in the luggage compartment.
Best Regards,
Andy
Customer Service Rep
Do you make special pick up and drop off arrangements from a hotel ? will be staying in HOMEWOOD CAMBRIDGE and am interested on the 9/28/14 (Sunday) tour package.
Dear Douglas,
Thanks for your inquiry.
Regretfully, we do not offer special pickup and drop off service for this tour. Customers need to arrange their own transportation to the pickup locations we listed online to join the tour. The closest pickup location offered for the 1 day tour to Arlington MA is the Boston pickup location.
Best Regards,
Lillian
Customer Service Rep
Hi My daughter & I will be in NYC for 5 nights from Jan2 2015.could you tell me what sort of plane will we be flying in & is there any chance due to change in weather we wont be able to fly out of Canada to NYC.?
I know weather is an issue at that time of year.
Josie
Dear Josie,
Thanks for your inquiry.
The air transportation used for the tour will be a jet engine aircraft.
In cases where the weather is severe enough that the flights are canceled, we will notify our customers as soon as we receive notice of any flight cancellations and refund the tour reservation cost as necessary or reschedule the tour based on availability.
On very rare occasions that the flights back from Buffalo are canceled, alternative transportation by land will be arranged.
Best Regards,
Lena
Customer Service Rep
hi we will be in los angeles staying at the beverly garland hotel in January 2015 and will be looking for a transfer to Anaheim on the 6th and returning to los angeles on the 7th. however we would like to be in Anaheim early as possible and return home late as possible the next day. is there anything available to meet our needs?
Dear Dean,
Thanks for your inquiry.
The shuttle with code 123-3540 is the only one we can offer between Los Angeles to Anaheim.
Our Shuttle Bus Schedule:
From Los Angeles to Anaheim:
Depart at 7:30 am and arrive at 8:30 am
From Anaheim to Los Angeles:
Depart at 8:15 pm and arrive at 9:15 pm
Best Regards,
Lillian
Customer Service Rep
Dear Tri Ha,
Thanks for your inquiry.
The tour will end at the BOS airport around 11:30am-12:00pm. Customers can book a departure flight after 1:30pm. If you book a flight at 2:30pm, there will be enough time to check-in for your departure.
Best Regards,
Lillian
Customer Service Rep