Hi looking at this 10 tour from vancouver 19/8. What currency is tour in and what meals are included with tour price without adding a meal package . Thanks
Thanks the tour 19/8 will that go ahead. Also we are from Australia do we need a visa thanks
A:
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2015-04-13 02:17:20
Dear Jenny,
Thank you for your inquiry.
The tour fee will be in USD. The service fee, personal expense and other fees during the trip will be in CAD. If you choose to pay in USD, you should pay the price difference caused by the currency exchange rate.
If you do not book the meal package, there will be no meals included. The guide will help to arrange the meal stops while on tour,
at various buffet areas, food courts, and fast food restaurants where all customers will be able to choose and then purchase their own meals.
Best Regards,
Blaire
Customer Service Rep
Hi,
My family and I will be in NY in August and wants to book your trip to Washington, Philadelphia and Niagara Falls. We are stay at hotel Pennsylvania on time square. What is the nearest pick up point to this hotel?
Many thanks,
Norma
Dear Norma Marshall,
The nearest pick-up point will be the Chinatown location:
8:00am Chinatown (Manhattan NYC), 75 Chrystie St, New York, NY 10002
You can also use the "Location Helper" located under Step # 2 "Meeting Point" to enter your zip code. Our system will then locate the nearest location for you.
Best Regards,
Teiyana
Customer Service Rep
Before I purchase my ticket, it wants me to select the meeting point. I'm planning to buy 2 tickets(for me & my friend). I'm staying near the meeting point in Manhattan & my friend is staying near at the Jersey City meeting point. Do we need to board together at one stop? Or can we go to separate pick up locations and just meet in the bus? Thanks.
Dear Joe,
If you and your friend are on the same booking, you will both need to join at the same meeting point chosen.
Meeting at different meeting points will have a chance that you will not be arranged on the same bus.
Best Regards,
Teiyana
Customer Service Rep
Hello, Any possibility of obtaining the bus routes especially for the Downtown and Uptown Tours prior to exchanging tickets at Madame Tussaud's? Would like to study and get familiar with connection stops. Thank you.
Dear Misty K,
Regretfully, the online information on the tour page is the only information we can provide before hand.
When you exchange your voucher at the redemption center, you can obtain more detailed routing information from the information booth.
Best Regards,
Teiyana
Customer Service Rep
Hello:
Would like to know if departure date on 5/26/2015 will include Yosemite or be replaced by 17-mile drive ?
Also, does the tour guide speak Mandarin ?
Tour code: 1093-19896
Tour name:3-Day San Francisco, Silicon Valley, Stanford University, Yosemite Bus Tour (LA In/Out)
Thank you !
Dear Cindy,
Currently for this tour, Yosemite will be replaced by 17-Mile Drive. When placing your reservation online, please leave us a note in the comment box so that we can check the current itinerary for your travel dates with our local office.
The tour guide will be conducting in English and Chinese Mandarin language.
Best Regards,
Teiyana
Customer Service Rep
Dear Zuzana,
You will have three options to choose to spend your tour.
1- Shopping Option
2- Sightseeing Option
3- Dolphin Option
In our experience, usually Dolphins are more prominent during the warmer months.
Best Regards,
Teiyana
Customer Service Rep
hallo...
-what is the price including meal,tax and ticket shows ?
-what time finish after that.and please your suggest because i have to go to the airport,
Thanks much regards..
Dear Fia,
Tax is already added to the total tour price displayed.
Your tour guide will arrange meal stops for breakfast, lunches and dinners during the tour travel dates at fast food restaurants, buffet restaurants, and/or food courts etc. You choose your own meals from the available options and pay at your own cost.
This is only a partial list:
- River Seine Cruise: €13.50/Person
- River Rhine River Cruise: €15.00/Person (available 4/3-10/31)
- Amsterdam Canal Cruise: €15.00 Euro/Person
- Keukenhof Garden (March-May): €16.00 Euro/Person
- Amsterdam Red Light District+Live Show: €50.00 Euro/Person
- French multi-course dinner: €65.00 Euro/Person
- Traditional pork knuckle menu with beer (Koblenz) : €20.00/Person
Service fee for tour guide (min. 5.00 Euro/day per person)
After your booking is confirmed, we will double check the tour end time according to the routing of your tour. Please email your request for this information after you have received confirmation of the tour.
Best Regards,
Teiyana
Customer Service Rep
hi, i am interested in your tour but i have booked my hotel stay in Vegas, could you remove the hotel stay for day 1 and day 3 and pick me up from my hotel instead?
Dear Cheryl Wong,
Currently we are unable to provide pick up and drop off service to Hotels that are not designated with the tour package.
Please note that the distances between your hotel and the tour group's arranged hotel might make booking this tour impractical and it increases the chances that you miss out on the group's departures in the morning.
The tour package is best enjoyed including all its service components.
Best Regards,
Teiyana
Customer Service Rep
I would like to take the tour package, code 2-15637(4-Day Grand Canyon South Bus Tour from LA: Las Vegas & Hoover Dam) and depart on 23rd May (Sat) from LA. However, I need to take a flight back to Malaysia at LA international airport on 26th May, 11.59 pm. Do you think we can come back on time as we will depart from Las Vegas to LA on 26th May as well?
What is the latest time we will arrive in LA on 26th May if the traffic is bad?
Do you offer buy 2 free one for this package?
Appreciate your prompt reply.
Thank you.
Best regards,
Chang Chin Shia
Dear Chang Chin Shia,
We are normally back in Los Angeles by approximately 6:30 p.m. or 7:00 p.m. depending on traffic congestion that may cause a 30-60 minute delay. We recommend customers to book the International flight after 10:00pm. As a result, you are able to board at 11:59pm.
Currently we do not offer the buy 2 get 1 free on this tour. But you will earn reward points from purchasing.
Best Regards,
Prada
Customer Service Rep