Regarding three day NIAGARA FALLS , NY and Washington Trip, Please advise on the itinerary for the Trip starting 5th July. Your website is quite confusing. Your trip header says NIGHT view of NIAGARA falls only. Will we be going in the MAID of MIST next day?
Dear Pavit,
Thank you for your inquiry.
For Sunday departure generally the itinerary will go as follows:
Day 1: New York - Howe Caverns/Secret Caverns - Niagara Falls
Day 2: Niagara Falls - Watkins Glenn (summer)/Corning Museum of Glass (winter) - Washington DC
Day 3: Washington D.C. - Philadelphia - New York
Please note that order of day-to-day itinerary is adjustable depending on tour start day and we will keep you updated for that information, after you make the reservation with us.
Best Regards,
Prada
Customer Service Rep
Hello.
would like to know for sure if the tour 81-221. on the depart day 07/30/15 or 08/03/15 . On meeting point. I saw pick up in front of HONGKONG Supermarket in NJ. So does it include the drop off for these day too. Please let me know.
Thanks.
Kathy.
Dear Kathy,
Thank you for your inquiry.
For departure date 5/22/2015-9/6/2015, we are able to pickup and drop off at the same place if you choose the meeting point:
In front of the Hong Kong Supermarket
275 New Jersey 18, East Brunswick, NJ 08816
Best Regards,
Prada
Customer Service Rep
What is the landmark in Frankfurt main train station where they pick us up on the tour on july 27,2015.Since the train station is too big and we could be lost in locating the meeting place.
Dear Nilo,
Thank you for your inquiry.
After you make the reservation with us, you are required to offer your contact information(phone number and e-mail), so that we will contact you to confirm the pickup service at that time.
Best Regards,
Prada
Customer Service Rep
I saw that the extra $8 and $1 are fees for the tour guide. Is a tip expected in addition to those mandatory fees? How does one usually tip the bus driver? How long before the tour date (We are trying to plan for 10/9/15 to 10/12/15.) might one know if the trip would be by bus or by a smaller vehicle? Thank you.
Dear Susan Scales,
Thank you for your inquiry.
Tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings. Please pay at least the recommended service fee because the tour guides and drivers work hard to accommodate many people on the tour.
Tips are paid in cash directly to the tour guide, usually at the end of each day.
Generally, you are able to know the tour bus type at one to two days prior to the tour departure date.
Best Regards,
Prada
Customer Service Rep
Hi - I look forward to book this tour package but I wanted to see what bus / coach is provided for ground transfers. Can you please send pictures if any.
Dear Abehay,
Thank you for your inquiry.
We have the deluxe air-conditioned bus for you to join the tour. Generally it can hold from 40 to 65 people.
We are unable to send the pictures currently. We apologize for the inconvenience.
Best Regards,
Prada
Customer Service Rep
Hello I am very interested to take a walk in 16 Balliol Grand Hoover Dam Shopping .crga still do not have cell phone number so I did not fill in .cnrah tomorrow I know a number of cell phones would be better asking me two places first-hand gratefully Joseph Israel trip
Dear Jozephe ASHKENAZY,
Thank you for your inquiry.
But please clarify your question as we are confused about your statement.
Sorry for the inconvenience and please reply us back with detailed information.
Best Regards,
Prada
Customer Service Rep
Dear Maryann,
The tour is only conducted Fridays through Sunday.
We have the 3rd of July available and we recommend booking at least 2 days in advance.
Best Regards,
Jane
Customer Service Rep
Hello,
On Day 2 we are given some 'free time' in the afternoon. How much free time do we have? Would we have enough time to visit Alcatraz? Kind Regards
Dear ADRIENNE,
On day 2 of the tour, you will have about 2 hours of free time in San Francisco.
The tour guide will inform you at what time to return back so you will not miss the bus back to your hotel.
Best Regards,
Jane
Customer Service Rep
Dear Thanh,
Hotel information will be available after confirmation.
Depending on availability, both nights may be at the same hotel or there is a chance that both nights will be different.
Over night may be in Maine but we would re-confirm hotel after confirmation of your reservation.
Best Regards,
Jane
Customer Service Rep