Questions and Answers
 
Search
  Popular Searches: Yellowstone Hawaii Refund Grand Canyon
Displaying 24721 to 24730 (of 53520 Questions) Result Page :
3-Day Toronto, Thousand Islands and Niagara Falls Bus T
Mary Lopez Veliz
Jul 12, 2015
 
Q:
I am 15 years old traveling with my dad to this tour with a baby (10months) . We are all u.s citizens but the problem is that we dont have passports me and the baby because mines expired and we never got the chance to buy his. Will we be able to go with just our birth certificates ? ( my dad has his , just me and the baby )
QnA
View answers (1)
A:
| 2015-07-12 16:01:51
Dear Mary, As this tour will cross to Canada, it would be better to take your valid documents like passports. Please consult Canada embassy or consulate to see what documents you will need to enter Canada. Best Regards, Justin Customer Service Rep
2-Day Vancouver Island, Victoria, Butchart Gardens Tour
Carol Lam
Jul 12, 2015
 
Q:
Hi, Is it possible to pickup and drop off at Fairmont Vancouver Hotel downtown? Thanks,
QnA
View answers (1)
A:
| 2015-07-12 16:00:07
Dear Carol Lam, We are afraid that we can only pick up customers from the designated locations stated on the tour page. This meeting point is the closest one for you: 50 East Pender ST E Vancouver, British Columbia V6A 1T1, Canada (Chinatown Chinese Culture Center) Best Regards, Justin Customer Service Rep
6-Day Canadian Rocky Mountain & Mt. Robson Summer Tour
Penny Nelson
Jul 11, 2015
 
Q:
Itinerary shows pickup at Seattle airport at 12:00A.M (midnight). Shouldn't it be 12:00PM (Noon)?
QnA
View answers (1)
A:
| 2015-07-12 15:56:17
Dear Penny Nelson, Thanks for pointing out this incorrect information. It should be noon time 12:00PM, not midnight time.We will have our content team to update your mentioned time. Best Regards, Justin Customer Service Rep
7-Day Chicago to East Coast Tour: Philadelphia - Baltim
Alka
Jul 11, 2015
 
Q:
Do you take two guests or only four on your tour?
QnA
View answers (1)
A:
| 2015-07-12 15:54:43
Dear Alka, You may place a reservation for any number of guest. The maximum number of guest per room is 4. To place a reservation, please follow the steps located on the right side of the detailed tour page. For further assistance please feel free to contact us at [email protected] or call us at 1.866.933.7368 / 1.626.389.8668. Best Regards, Justin Customer Service Rep
2-Day Princeton, Washington DC, Philadelphia, Newseum T
Monique Molena
Jul 11, 2015
 
Q:
Can I drop off the tour at Washington DC instead to go back to NY? Thanks
QnA
View answers (1)
A:
| 2015-07-12 15:52:52
Dear Monique Molena, Guests can choose to self dismiss in DC, the tour price will not be affected. Please leave a comment for this request when making the reservation online. We also ask that you remind your tour guide, while on tour. Best Regards, Justin Customer Service Rep
3-Day Bus Tour to Washington D.C., Philadelphia, Niagar
Wendy Hawkes
Jul 11, 2015
 
Q:
Hello, Upon reading the specifications on the 3-day tour, I noticed there is no drop off, but only pick up locations. Trying to figure out how to bring my car to pick-up spot in Brooklyn and how to get back to it. thank you
QnA
View answers (1)
A:
| 2015-07-12 15:39:56
Dear Wendy Hawkes, Brooklyn meeting point is for pick up only. We recommend you to select other meeting points like Chinatown or Flushing which could be the drop off point as well. Best Regards, Justin Customer Service Rep
5-Day San Francisco, Los Angeles, Las Vegas, Grand Cany
Dong Sa
Jul 11, 2015
 
Q:
Hey, another question would be. If I arrive before 11am at SFO we get a pick up from the airport right? Do you drop us up at the hotel first or do we start the SF right away? Thanks, Dong Sa
QnA
View answers (1)
A:
| 2015-07-11 15:55:26
Dear Dong, Passengers who arrive before 11am, will be able to join the SF City Tour right after pick-up from the airport. Guests who arrive between 11:00 a.m. and 9:00 p.m., will be offered a complimentary pick-up service, but will still not be able to join the San Francisco City Tour. Best Regards, Jane Customer Service Rep
6-Day Yosemite, Grand Canyon, San Francisco Tour
Andrea Giordani
Jul 11, 2015
 
Q:
Hello, We are 2 people, we have to buy two tours or just one?
QnA
View answers (1)
A:
| 2015-07-11 15:27:39
Dear Andrea Giordani Please select 2 guests, as you will need to purchase 2 tickets for both people. Best Regards, Teiyanan Customer Service Rep
3-Day Las Vegas, Grand Canyon West, Skywalk, & Antelope
Happy
Jul 11, 2015
 
Q:
may i know the room rate for 2 beds room if you book me hotel extension after tour ? Which hotel and location ?
QnA
View answers (1)
A:
| 2015-07-11 15:26:13
Dear Happy,​​ ​​ When placing the reservation online, on the check-out page our system will automatically offer a recommendation of a hotel extension near the pick-up point you have selected. If you choose, you can add the hotel there and you will receive a discount for booking the tour and the pre or post tour hotel together. Please Note: You will need to arrange your transportation from the drop off to the hotel extension you book. Please plan accordingly. Best Regards, Teiyana Customer Service Rep
2-Day Washington DC, Philadelphia and the Amish Country
Carol Alderson
Jul 11, 2015
 
Q:
Hello - please can you advise what parts of this tour are drive by viewing as opposed to getting off the bus? Kind Regards Carol Aldersonr Australia
QnA
View answers (1)
A:
| 2015-07-11 15:22:31
Dear Carol Alderson, ​ At major locations on the tour, you will have anywhere from 2-3 hours total sightseeing time. ​​ ​​ For locations listed as optional excursions, you will usually spend approximately 1-2 hours at these locations. At minor locations, you will stop for approximately 15-20 minutes. This time is sufficient for the tour guide ​​ to lead you to the best spots for photo opportunities while on tour. ​​ Please Note:​​ The above time estimates are approximate and are subject to adjustments as the daily schedule of the tour will be arranged by the tour guide. ​​ Best Regards, Teiyana Customer Service Rep
Displaying 24721 to 24730 (of 53520 Questions) Result Page :