Dear Florence, Each customer is allowed to travel with one medium-sized suitcase weighing no more than 50 pounds and a carry-on bag. The size of the suitcase is the same as airport standards. If it is over sized, we will not be able to put it in the storage compartment underneath the tour coach. Thank you for your inquiry. Best Regards, Enny Customer Service Rep

Dear Melissa, This tour does not offer pickup service from customers' hotels. Below are the available pickup times and locations: 12:30pm Diplomat Motel (only for 05/17/2015-10/12/2015 except 07/05/2015, 07/06/2015, 8/30/2015, 8/31/2015), 5983 Stanley Avenue; Niagara Falls, Ontario L2G 3V2 9:30am Diplomat Motel (only for 06/14/2015-10/12/2015, except 8/30/2015, 9/31/2015), 5983 Stanley Avenue; Niagara Falls, Ontario L2G 3V2 Thank you for your inquiry. Best Regards, Enny Customer Service Rep

Dear Robyn, Regretfully, we do not have the confirmed dates in December for this tour at this moment. You are also welcomed to complete the following form to be notified when new dates have been added: https://www.tours4fun.com/wait_list.php.html?product_id=5304&tour_code=183-5304 Thank you very much and we apologize for the inconvenience. Best Regards, Enny Customer Service Rep

Dear Simón Hincapie, Usually the tour departs from the first night hotel early in the morning on Day 2. To meet the tour before it takes off could be difficult if you need to beat the city's morning traffic. We strongly suggest you to join the tour on Day 1 also because your first night hotel has been included in the total tour price. Please consider the following two available options: 1. To meet the tour guide at LAX. A complimentary airport pickup service is available from 8:30 am to 9:30 pm. If you wish to do so, please advise us a preferred meeting time, we will arrange and confirm a LAX meeting time/location for you to join the tour. Or, 2. To join the tour at the first night hotel. If this is your choice, we will provide you a confirmed first night hotel information for your convenience. If you need further assistance, you may also contact our customer service team at Tel: 1-866-933-7368 (US&Canada) Tel: 1-626-389-8668 (International) (24 hours a day, 7 days a week)** We will be more than happy to help. Best Regards, Jason Customer Service Rep

Dear Lawrence, We do not offer pick up from the Radisson Hotel, guest must self transfer to our pre-assigned meeting points. The nearest pick up location to the Radisson will be at the Richmond Four Points by Sheraton Hotel 8368 Alexandra Rd, Richmond, BC at 7:30am. The distance from your hotel to our meeting point is approximately a 5 minute drive. Thank you for your inquiry. Best Regards, Alex Customer Service Rep