Hello
I have a couple of Q&A`s
first I`m Jordanian holding a VISA to the EU would that make any issue for me ?
The activites we are doing is it only in day time ? meaning do we have our nightlife in the EU or we need to stick to the group the whole time
Is the hotel room privet with my partner alone ?
thank you
Dear Muhammed,
Please contact your local Embassy for more information on VISA requirements.
The tour attractions will be offered by day, if you wish to sight see on your own please let the guide know upon arrival.
If you wish to explore at night you will need to provide your own transfer.
We arrange the hotel rooms based on your booking, we will not add additional passengers.
You may select your start date and the number of tickets you require on the upper right hand corner of the tour information page to make your reservation for the tour.
Thank you for your inquiry. Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) if you have further questions.
Best Regards,
Jake
Customer Service Rep
Dear Preeti,
Thanks for your inquiry.
The tour cost does not include your meal. Meal stops are arranged by your tour guide, while on tour, at various restaurants, buffet areas, food courts, and fast food restaurants.
You should join the tour at the Gray Line Terminal at Union Station (bus level) 50 Massachusetts Ave. NE, Washington DC, DC 20212, USA. It will take about 25 or 30 minutes from your hotel to above location.
Best Regards,
David
Customer Service Rep
Hi tours4fun,
How long would we be able to stop at school location, especially Yose,tie and The Grand Canyon. Since they are very far away from the other activities on those days.
Dear Xiao Ming,
Approximately you will visit Grand Canyon West Rim for 4 hours or visit South Rim for 1 hour. The stay at Yosemite would be 1-1.5 hours. During the winter time, Yosemite will be replaces by 17 Miles.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Dear Lena Park,
Please view below for what's excluded in the package,
Airfare and the cost of other transportation to and from your home and chosen pick-up location
All personal expenses, hotel services and meals(however, you have the option to pay for meals the tour guide arranges)
Service fees for tour guide/driver (minimum CAD$9.00/day per person)
Admissions and Optional tours (Prices may vary during different seasons and is subject to the final box office price.)
All admission fees, optional tour fees and service fees are based on the Canadian currency. Guests who only bring US dollars should pay the price difference caused by the currency exchange rate.
Please note: Starting from Jan 1st, 2016(Tour Depature Date), admission ticket of below three attractions: Montreal Biodome, Olympic Stadium's Observatory and Thousand Islands Cruise(seasonal) are mandatory to be paid on tours. If customers do not pay for the three attractions, additional tour surcharge of CAD$30.00 per person must applied.
- Canadian War Museum : CAD$15.00/Adult; CAD$9.00/Child(3-12)
- Canadian Museum Of Civilization: CAD$15.00/Adult; CAD$9.00/Child(3-12)
- St. Joseph's Oratory of Mount Royal: CAD$3.00/Person(This is a donation to enter it.)
- Ice Hotel: CAD$18.00/Adult; CAD$9.00/Child(3-12)
- Notre Dame Basilica of Montreal: CAD$5.00/Person(This is a donation to enter it.If customers only visit the outside, donation depends on individuals.)
- Dog Sledding: CAD$25.00/Person(Seasonal, price is for reference only)
- Olympic Stadium's Observatory : CAD$23.00/Adult; CAD$12.00/Child(5-17)
- Montreal Biodome: CAD$19.25/Adult; CAD$9.75/Child(5-17)
- Capital Observatory: CAD$10.00/Adult; free/Child(12-)
- Thousand Islands Cruise(Canada Side): CAD$27.50/Adult; CAD$13.75/Child(3-12)(Available from May to October depending on weather conditions.(It is not available after 10/30/2015))
Best Regards,
Enny
Customer Service Rep
Dear Robert Shum,
There will be two full-sized beds equipped in each of the standard hotel rooms.
Thank you for your inquiry.
Best Regards,
Enny
Customer Service Rep
We already bought the 5 days tour package for 5 pp and our hotel is Park Inn Radisson Covina , If my first day I arrived LAX about 2pm, Can we join this night tour? You will pick us at the Park Inn Radisson Covina?
Thanks!
Dear Izzuu,
The closest pick up we can offer to you will be at Miyako Inn which is located at 328 E 1st St Los Angeles, California 90012 which is about a 30 minute drive away without traffic.
You can choose to join the tour, but you will want to leave at least 1 hour prior to the confirmed departure time to factor in unfavorable traffic conditions.
Thank you for your inquiry.
Best Regards,
Andy
Customer Service Rep
My cousin and I are considering doing the 3 Day Ottawa Trip ID Ref 209 5715 in June 2017. Is it possible to let us know what days of the week this trip takes place please?
Dear Kim,
Each year around November or December we update next year dates and pricing.
You will need to check our website towards the end of 2016.
Thank you for your inquiry.
Best Regards,
Andy
Customer Service Rep
hi
I see the boat tour open only Wed and Friday on winter. We will be able to go on for boat tour for the trip on dec 22 2015?
I would like to go there.
Please let me know. I book this trip for that option tour.
Thanks
Dear Linda,
As the optional boat tour on Lake Powell Canyons is very important for you, we suggest you to leave a note about it when make reservation online so we can double check the availability of this optional tour for you. The boat cruise should be available for most all the tour's travel dates offered.
Thank you for your inquiry.
Best Regards,
Judy
Customer Service Rep
i will be at the airport on 16 june 2016 (last question), n yur answer is below:
We can arrange a transfer in before the tour's start date, with drop offs arranged only in Chinatown NYC, or Flushing, NY:
--Chinatown(87 Bowery, NY 10002)
--Flushing area(133-35 Roosevelt Avenue, Flushing, NY 11354
You can then take a shuttle from the same locations to the hotel booked for the first night of the tour with the shuttle departing from Flushing at 5:00 pm and Chinatown at 6:00 p======== can u advice me which hotel (hotel name in details area) i can choose for first night before tour start (june 17'2016)
Do you have any tour specifically going to Ice Hotel in Quebec and Dogsledding only early Jan? We have 2 children aged 21 & 25, can four of us sleep together in one room (with 2 queen beds)?
Dear Steve,
Regrettably, we do not have the dog sledding and Ice Hotel tours available for booking just yet, but please check back with us towards the end of this month, as we may have these types of packages available for booking by then.
If you choose to book the 3 day package with tour code 209-5715 between 1/4/2016 - 3/28/2016, the Ice Hotel and dog sledding will be made available as optional excursions for the package:
(specific times may vary)
- Ice Hotel: CAD$18.00/Adult; CAD$9.00/Child(3-12)
- Dog Sledding: CAD$25.00/Person(Seasonal, price is for reference only)
The maximum room capacity is 4 guests in one room, and there will be 2 double beds in each room.
Thank you for your inquiry.
Best Regards,
Judy
Customer Service Rep