Dear Kill Young Lee,
This tour involves a lot of walking and the duration of the tour is approximately 11 hours, so please make sure your wife is capable of this. If you other assistance, please reply and let us know, we will help you check with our local tour office.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Dear Geetanjali,
Please leave us your detaild hotel information in the comment section when booking online. We will inform our local tour office to arrange accordingly after receiving your booking. Pickup details are subject to the final confirmation, we will update you after the booking is confirmed.
Thank you for your inquiry.
Best Regards,
Enny
Customer Service Rep
Dear Bianca,
This is also the transfer service from the airport to Midtown Manhattan(Zip Code: 10036, 10017, 10019, 10022). If your hotel is out of the range, we can ask our local tour office to arrange a closest drop-off location for you. Please inform us your flight details and hotel information in the comment section when booking online.
Thank you for your inquiry.
Best Regards,
Enny
Customer Service Rep
I would like to book 3-Day San Francisco, Silicon Valley, Stanford University, Yosemite Bus Tour (Product Code: 1093-19896). I will not go with you to Yosemite and Los Angeles on the third day because I need to go back to San Francisco. Instead, I want to join another tour - In-Depth Yosemite National Park Tour (Product Code: 76-2856) . Could you change the hotel of the second day night in San Francisco to the meeting point cause we have to get up early? Or you just return the money so that I can book a room myself.
Dear Christina Chen,
Regretfully we will not be able to change the hotel in San Francisco for tour 1093-19896 or return your money as the tour package needs to be booked together.
If you wish to join both tours, we suggest that you can ask us to arrange a pickup location in downtown San Francisco for tour 76-2856 and you can self transfer to the pickup point in the morning.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
We, three people, are interested in 4 days tour on 7 - 10 Jan. I need a receipt or portfolio for our stay in the hotel to show it to my company. Can I have a hotel receipt?
Dear Sumonta,
Regretfully we will not be able to provide you the receipt of the hotel. The receipt will only indicate the tour package itself, the tour and accommodation will not be separated.
Thank you for your inquiry.
Best Regards,
Enny
Customer Service Rep
Estoy interesada en el tour de 3 dias a las cataratas del Niagara. El idioma del guia turistica es espanol o solo ingles? El tour por la catarara solo es en vista nocturna? cuanto sale el tour en jet boat?
I would like to join the 3 days niagara tour from New York to Toronto on 12/28/15. My air ticket is flying back to California from Toronto on 12/30/15. Can I end the tour on on the 12/30/15? Please let me know ASAP so I can book kthe tour. Thank you.
Dear Mily Quach,
Yes, you can self dismiss in Toronto on 12/30/2015. Please leave us a note when booking online so that we can inform our local tour office accordingly.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
I will visit NYC on March 2016 actually on 3 and out city on 7. and I plan join 3 days tour (I like visit Niagara Fall and Washington DC) . Can you help me to give suggestion about the tour?
Can you tell me plan the tour on March in Niagara Falls
Thank you
Dear Arlin Silamba,
This tour currently has departure on March 4, 2016 and this tour suits your plan.
The tour will follow the itinerary in over view section in March.
Please feel free to contact us by sending us an E-mail to [email protected] if you have further questions.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep