We are planning to take this trip on June 26 from Excalibur hotel. My first question: Do you guys offer pick-up from this hotel and second: in another question posted here you guys stated we stop at a restaurant for lunch. Is the lunch included in the price mentioned above?
Dear Gaurav,
Thanks for your inquiry.
This tour picks up from Excalibur Hotel.
Lunch is included in the reservation price, usually we stop at Dolan Springs to eat box lunch
Best Regards,
Judy
Customer Service Rep
Hi,
I'm planning to visit Niagara and Toronto this summer. However, I would like to visit Ripley’s Aquarium of Canada there. Could you maybe tell me if it's available during the tour in August or there are no plans and time to visit that as the part of the tour?
Antoni
Dear Antoni,
Thanks for your inquiry.
The Ripley’s Aquarium of Canada will only be available for the tour's winter schedule and regrettably, time will not be allocated to visit the Aquarium in August.
Best Regards,
Judy
Customer Service Rep
We are arriving on May 27, 2016 Friday morning by cruise ship
Will you have pickup from the cruise terminal for One-Day Vancouver City Tour & Capilano Suspension Bridge (Product Code: 134-4134)?
We will have baggage with us, two 25 inch suitcases and 1 carry-on. Will the bus have a baggage area to store the luggage?
We are staying at the downtown Comfort Inn, 654 Nelson Street, Vancouver (British Columbia), V6B 6K4, Canada. Do you provide drop off at this hotel?
Dear Theresa Vasek,
Thanks for your inquiry.
This tour is also great for post cruise, and will pick up street-side at Canada Place Cruise Ship Terminal.
It also drops off at hotels in downtown, please check the drop-off location with tour guide when on tour.
Usually we don't recommend customers to bring much luggage to join the one day tour, please leave a note of your luggage size and quantity when make reservation online so we can try to accommodate it for your in advance.
Best Regards,
Judy
Customer Service Rep
Do you have a package tour that we can board from Boston to Niagra and then to New York. In effect, the reverse order of this in the advertisement.
Thank you
We are thinking about taking your Universal Studio and LA City Tour. Do you make any stops during the city tour? If so, are they just photo stops are do get to spend time there?
Dear Stacie,
Yes, you will have time to get off the bus at more popular locations to sightseeing at leisure.
Thank you for contacting us!
Best Regards,
Jesse
Customer Service Rep
We're planning to book 2 tour packages from you. Do you do pick ups from the port where Disney cruise embarks and Comfort Inn Suites in North Vancouver?
Dear Grace,
Thanks for your inquiry.
We provide free pick-up and drop-off at most hotels in Vancouver, North Vancouver, Richmond and Burnaby.
Please leave us your hotel address when booking online then we will confirm the pick up time for your hotel or the closest pick up location to your hotel when we process your order.
Best Regards,
Carrie
Customer Service Rep
My wife and I are planning to sign up for your guided tour with product code 46-56295 . The problem is my visa to enter Canada is still in process, i have visa to enter United States granted already. Could I sign up first for this tour and pay later on ? Thank you
Dear Kent,
Thanks for your inquiry.
You can make a reservation firstly and then purchase later.
But we can only start to process your order once we get the full payment.
Best Regards,
Carrie
Customer Service Rep
Dear Bela,
Thanks for your inquiry.
This is a bus tour and it will be suitable for your mother. But please note your mother needs to bring her own foldable walker if she joins the tour.
Best Regards,
Carrie
Customer Service Rep
Dear Lori,
Thanks for your inquiry.
We can only pick up and drop you off at the meeting points listed on our website.
To place your order for a reservation online, simply select your desired tour start date and the number of rooms you need/ travelers you are booking for on the upper right portion of the tour information page, then click on "BOOK NOW".
Best Regards,
Carrie
Customer Service Rep