Dear Anne,
Thanks for your inquiry.
Pick up inside downtown zone & Cancun hotel zone, Puerto Morelos y Playa del Carmen. Please leave a note about your hotel information when make reservation online so we can check it.
If your hotel is not in this area please contact us to coordinate a meeting point. If you are in Mayan Riviera, the meeting point is Occidental Grand Xcaret Hotel located at Carretera Federal Chetumal - Puerto Juarez KM 282 No.307 Solidaridad, QROO. First pick up: 4:50 a.m.
Best Regards,
Judy
Customer Service Rep
I am interested to take this tour on 20th June. Will I be provided entrance ticket to only one attraction? and will there be any other surcharge or service charges?
plz Clarify.
Dear Uma,
Thanks for your inquiry.
Admission to selected theme park is included, you will be provided entrance ticket to your selected theme park. You need to pay for your own meals.
Best Regards,
Judy
Customer Service Rep
We are planning to visit Europe for 7 to 10 days. we are looking to cover most stations. we are 2 couples with 2 kids each. so in total 4 adults and 3 children and an infant. please let me know which package suits us best. we are Pakistani working in Oman.
Thank you
we want to book the 3 day tour (code 1093-19896) but we want to end tour in SF on last day instead of coming back to LA. What will be the check out time from hotel for us on last day.
Dear Satish,
Thanks for your inquiry.
The hotel check out time is 12:00pm.
If you want to end tour in San Francisco, you can
1) self dismiss from our hotel
2) arrange your own transportation from Yosemite to San Francisco.
As the public transportation in San Francisco is poor, usually we suggest customers to self dismiss from hotel on Day 3.
Note that the hotel will be about 1 hour away from downtown San Francisco, please inform us if you wish to end in San Francisco by including a note in the reservation request section when placing your order online.
Best Regards,
Judy
Customer Service Rep
Hi, I am from Thailand. My family and I will be travelling from Thailand to Canada in July, 2016. There are 4 people, my husband, my children (9 and 14 years old) and I.
I wonder if I book only 1 room for 4 of us, will I get breakfast for all four each morning which included in the tour package?
Also, the language during the tour will be mainly English or Chinese language? I need English since I don't know any Chinese language.
Waiting for your reply.
Thanks
Kay
Dear Kay,
Thanks for your inquiry.
Breakfast is not included. This is bilingual tour, tour guide speaks English and Chinese.
Best Regards,
Judy
Customer Service Rep
Dear Lynette,
Thanks for your inquiry.
This tour only picks up at 8:45am Red and white fleet, Pier 43½, Fisherman's Wharf 43 The Embarcadero, San Francisco, CA 94105
Best Regards,
Judy
Customer Service Rep
Dear Helen,
It varies depending on the weather condition for the ending date of the summer schedule. It might still be summer schedule by that time. Please reconfirm the schedule when the departure date is close.
Best Regards,
Bob
Customer Service Rep
I would like tour departure from germany to France, England, Switzerland,ilaly and turkey please how much make package detail with include like accomodation, meal & travelling. & send different countries tour from germany.
Hello Mohammad,
Meals are not included in the tour package.
The guide will arrange meal stops at various restaurants, where travelers can pay for their meals as ordered.
Thank you for your inquiry.
Best Regards,
Steve
Customer Service Rep