Language
English
Spanish
Chinese
90%
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Quality good, just a bit boring the chinese fiod
Great tour guide ! Gives necessary guidance.
Overall, the arrangement and services were excellent. If the buses had wi-fi, that would make it perfect.
Well organized tour though our group had to skip the glacier tour due to weather.
Transportation was requested on October 6th at 12pm from Barclay Hotel to Vancouver Airport for 10pax which was agreed by customer service of Tour4fun USA through email. When handed us the itinerary in Vancouver the pick up time was stated ..As 9.30 am instead of 12pm as agreed by Tours4fun. This is a case of miscommunication between the Tours4fun office in USA and its office at Vancouver After calling Vancouver Office, we were offered 1pm instead of 9.30am. I was told to call USA office if I am not happy as US office instructed Vancouver office to pick up at 9.30 am, which I did. I was cruising in the Norwegian ship to Alaska when I called the toll free number at Vancouver and has to pay US$29.95 for the call even though it's a toll free number because cruise ship uses statellite. This is an unnecessary expense as a result of miscommunication between the USA office and the Vancouver office. After much hassle and explanation, we were finally offered 12pm pick up as per our request. Why all these hassel when the Vancouver office could have agreed to 12pm instead of offering us 1pm. On the day itself, the driver turned up at 12.25pm inspite of having called us the night before to confirm pick up time at 12pm. Not a very good experience and not happy. Read full review
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