1. There’s no proper vegetarian option. We are being confused. I suggest You tell future vegan customers properly and factfully. We are vegan and are told there’s vegetarian options in advance. In fact, on the day of tour, we are upd..ated that there is either Chinese buffet or others. Others mean we had to find restaurants by ourselves when others are eating Chinese buffet during the 45min lunchtime.
2. Buffet have no refill of vegetables and we didn’t have enough vegetables before the lunchtime finished!!! There’s only 2-3 vegetarian dishes in the buffet restaurants. This happened many times. The worst case was in Ottawa. For 15-20 min, there’s no non-meat option and lunchtime was only 45min. We barely ate anything. Tour guide knew the kitchen is slow and could have let us pick vegetables first, before other 40 travellers took the vegetables but they are meat eaters.
2. I am demanding a refund worth of two meals because we barely ate anything and could have eaten a lot better.
3. The service fees, etc that we paid in cash on the bus worth CAD 232 per head for 29,30,31 Dec and another CAD 81 for 1 Jan. the total cash payment is more than the tour cost I paid online. This is very tricky and confusing. I wouldn’t have chosen your tour if I knew the total costs become so high. Plus, we are from HK, why could u expect us to bring so much cash when it’s a tour????
4. I knew you have written down all these costs in the lengthy Terms and conditions, why didn’t you give me a total cost payable in cash? In this case, I could have made a better decision - not joining your tour.
5. I am disappointed by Tours4fun and I considered not joining tours of you. You see in my profile that I joined Yellowstone park tour not once but twice. The reason was that I like the tour. But this time, the Toronto east tour has ruined my impression.
6. Tour guide Leo Yu is a very nice and considerate tour guide who is patient and professional. Driver Mr Ben lau has taken care of us and given us a safe trip. Other than these two gentlemen, I could think of nothing good about this trip.Read full review
I was excited to go on this tour with my family; however, there were several issues. First, the additional fees such as meals, attraction fees, service fees etc. were not disclosed until we were on our way to the first tour. The additiona..l unexpected cost assessed to my family was over $1000. The tour company did not take debit or credit cards. In addition, the way the tour guide explained the additional costs as if they were mandatory. It was not until a passenger explained to me that the meals and attractions were OPTIONAL! Second, it seemed that the guides catered to a certain group of people on the buses even though there were various nationalities. It was also difficult to understand the tour guides as their accents were strong. Third, the meal plan did not offer passengers with special diets. I was disappointed.Read full review
By: MARIA EDELWINA CARREON | Tue Nov 28, 2017 at 04.05 PM
This is an enjoyable trip even if the distance between the cities took 2 to 4 hours. The tour guides were Chinese and their stories were often hard to understand but they were helpful when we had concerns
The bus on the 1st day was old and had a little leg room, no seatbelt but the itinerary was good. The 2nd bus (last day) was better. I love Quebec! It was beautiful though the weather wasn't nice. It rained all day. The tour guides were ple..asant and although they are not fluent in English, they could speak enough to understand. 96% were chinese people. I was among the minority (English speakers). At the wine tasting (last day), me and other 2 non-Chinese had a hard time. We didnt get the tour (winery) as we were told to wait for another tour guide who was busy at the time. However, an employe approached the 3 of us and had the wine tasting. Overall, it was a good experience.Read full review
We enjoyed the tour, only each day was an early rize. We recommend a longer stay at Quebec. For such a beautiful place was they time to spend there too short.
Since the beginning, Tours4fun made it clear that the travellers of this tour would have been mainly chinese. This was fine for us. The assistance was good starting from booking to arrival and final departure, our tour guides were very frie..ndly and professional with us.
The tour itself gives you a good kowledge and some nice visits of all the main locations and attractions. Obvioulsy available time is limited and you have to organize properly in order to avoid any loss of time, profiting the maximum during every stop. Prices of attractions are fair and have aways been respected as indicated in the website. Meals are mainly asian buffet but the choice is wide and we never felt hungry or in disconfort (we are italian!). Language was not an issue (Chinese/English), we came back home very happy of this trip!Read full review
I booked this tour and thought originally it is a little bit expensive. But after I participated this tour, I found it is really excellent quality and reasonable price which is worth of money. Good hotel quality, experienced tour guide and ..well organized route.Read full review