It’s a very bad experience i had.
1. The transportation company contracted to your company is the wurst that i experience.
U TOUR is the name.
A. They don’t have a compassion to the passenger . The bus broke down they don’t have a ..alternative plan that make the passenger comfortable. and they make us wait 3 hours in hot summer weather, Then they transported us to Antelope Canyon using a mini bus with very poor air condition system. Imagine 31/2 hours drive sweating inside the bus. And the driver name IRENE is very rude.
B. The tour guide name HENRY of U TOUR dont have compassion to the passenger. He don’t give enough information what to expect in the location we are visiting. He did not informed us that we need to bring extra water because there is no source of water out there. I know that it’s our responsibility, but let us know what to expect so we can buy enough supply from our last stop. After they drop us in HORSE BEND, HENRY told us that they will be waiting in the parking lot. After we finished our hiking, they are not there in the parking lot and we need a place to stay to avoid the heat of the sun but they are not there.
C. Regarding your company TOURS4FUN trying to call the provided number ON MY INVOICE BUT I CANT CONNECT AND I DID NOT RECEIVED ANY CALL BACK. It’s easy to reserved but after that everything is a BIG MESS.
I KNOW TO MYSELF THAT I CANT DO ANYTHING ABOUT THIS. May our lord GOD help your company and your contracted company so it will not happen to other people who want to enjoy their vacation.Read full review
shuttle was lte to pick us at the Treasure Island so we arrived last at the bus and got no choice of seat and got last seat in front of the toilet which has shorter leg gap.
By: Keyehl A Martinez | Wed Jul 10, 2019 at 12.52 PM
Our tour guide Frank was full of energy and gave us lots of information about the Canyon. He never missed a beat at reminding us of the time we need to meet up again. Excellent job, Frank!!
The place was wonderful, you can not imagine until you see it.
The tour could be better, there was a couple of payments they didn’t mention in the description, the sandwich it’s a subway sandwich without drink, and even if you pay in ..advance that sandwich you also have to pay the “restaurant service” before lunch and we didn’t use any restaurant.
Our guide in the lower antelope was the best but we don’t remember his name :(. The times in the tour where good, perfect for every stop.Read full review
Easy booking and straightforward. Our tour guide, Eva, was knowledgeable and kept us on track (timing wise). Glad we decided to go through this tour, as driving on our own would have been very tiring for us. It was well organized and we wer..e on line for the tour rather quickly.Read full review
I ask from day from first can I get Indian guide. Said Yes
When I sit in bus again asked the same question said yes
When I drop from bus again asked said yes
And when we reached to canyon said No and if you have problems you can go back and.. harassing that you spoiled my group mood you go back and being of your cheating we said Sorry
Such a ridiculous guideRead full review
Kaka, the guide, and the Driver were great. Finished the whole schedule safe and on time. Kaka even helped me getting the show tickets I wanted to watxh on the same night. One thing that can be improved is the lunch option. I bought san..dwiches through your website, because I did not know that there was more practical option of Chinese Restaurant. I took the restaurant option, and had to waste the sandwiches that costed me 20 bucks for two.Read full review
The overall experience was good. We went on a day with a possible chance of rain. The canyon guides (not the same as your tour bus guide) are locals and very nice. They made the experience very enjoyable. The canyon was beyond amazing! ..I could not stop saying WOW every time we turned a corner. It started to rain about 3/4 of the way into the canyon tour. The experience of that was different. Everyone rushed out as rain mixed with the sand. Boy was everyone sandy looking LOL!
After the canyon we had lunch then visit Horseshoe Bend. It started pouring when we got there. Horseshoe bend had a nice view but it was so gloomy and raining that it was hard to enjoy. Hopefully we will be back on a sunny day!
- Bus Tour guide was nice
- There were a lot of Chinese tourist on the bus but it didn't bother us. The guide spoke English as well.
- Tour bus became a little warm on the way there, not too uncomfortable but wished it was a tad cooler.
Tips:
- You have time to grab lunch after your Antelope Canyon tour. There are multiple quick eats in the area they let us off to grab food at.
- An in between stop is a convenient store at a gas station. Not a whole lot of options but if you didn't grab breakfast or need a snack for the road, there's stuff to grab.Read full review