Since I was arriving on day before the tour started I asked for a hotel pre-tour. You were not able to give a name and price of hotel till you said one day before the date.
You did not give me the name of the tour bus till a few days before.. the departing date .
This tour was canceled initially then was back on with out a reason.
Bus was ann old bus without phone chargers at each seat.
Hotels were usually outside the cities so one could not walk in town in the evening after the day visiting was over.Read full review
86% Fabulous tour guides and marvellous views. but.. fair CS
By: Belle Wong | Thu Jun 06, 2019 at 03.36 AM
I booked the tours as a solo traveller.
I was disappointed with the customer service ... they emailed me about the pickup and dropoff details. I had answered them twice about preferring a dropoff in Banff instead of the airport. However,.. the tour guide was not informed.
Let's think about the tour. They sent a different tour guide every day, so the service charge was paid at the end of every single day. They delivered the tour bilingually, in Mandarin and English. That helped me to build up some vocabulary.
Lisa who was the guide took me to Banff took excellent care of me at each location. She told me that it was because I was the only one in my group. Thanks for her thoughtfulness. On my second day, 浩南, another guide, gave us facts and interesting stories during the ride. I was curious about wildlife and asked him many weird questions, for example, would the decline of wolf influence the bear population... I didn't expect a tour guide could answer. However, he did respond to them all patiently with the detailed explanation. He is a brilliant guy.
Likewise, Jasper park was led by a cute guide, Sylvia. She is a detail-minded and well-prepared person. The night before, she sent us a text message about the weather, advice and meetup time. I sat in the front and noticed the notes and plans she did for this tour. She is also very kind and friendly to us.
I have been to more than 20 countries and joined numerous local tours. This tour surprised me by the wonderful tour guides. I would highly recommend this tour if you have the desire to see great sceneries and have incredible tour experience.Read full review
This 7-day tour was jam packed with amazing experiences, and I couldn't have imagined a better way to spend these days in the Miami area. Our guide, Nikk, was super knowledgeable about the history and culture of the area, and bring us to vi..sit featured places. Read full review
Got to visited all the places listed in the itinerary.
but the schedule was too packed.. if we visited the place, we could not get to eat lunch ..
this was very inconveniences.
The bus was nice the hotels were all good. our tour guide w..as friendly and helpful.Read full review
What an unforgettable tour with my family! My children have fun at these Orlando Theme Parks, and my parents enjoy the beautiful landscape and get relax at Key West.
Not enough time in several places. Bus driver was always late and made the group move to be picked up when space for the bus existed. Hotel in Porto was too far from the city center.
we had a great time. the tour was well organized and our tour guide Marina was the best guide we ever had. very friendly and well knowledged. gave us great tips where to eat and where to go. she made our days delighfull. Please make sure to.. tell her that. thanks.
the only negative thing is that the bus was vey uncomfortable. no leg rooms between seats.Read full review
The whole process from start to finish was so easy and the amount of time that you get to spend at each stop was great!!! My family and I really get the relax at the tour. Would 100% recommend!
**Nativity or Passion Facade || UNESCO World Heritage**
46%
By: Tony Oliveira | Sun May 19, 2019 at 08.56 AM
We bought our tickets online. There was a designated place to meet the guide at 1:45 pm. We waited 20 minutes. Then went to the Sagrada Familia information kiosk to enquire. They sent us to Julia Tours where they told us that the meeting p..lace had been changed. Then one of the girls then proceeded to rush around the cathedral with us running after her. I fell, bruising and scraping my knees and hurting my hip (had to get medication just so I could walk for the rest of the week). Finally found the tour guide. He was mediocre at best.Read full review