Our tour guide was excellent! Jayan Huang was always kind and considerate, very responsible, met the agreed times on time. Hey is a great profissional! His daily presentations on the tours were objective and easy to understand. The restaura..nts and lodging accommodations were fantastic. Without a doubt, this was an unforgettable tour! Thank God everything worked out!Read full review
Confirm process is so confusing. You should alert us instead of us calling you to confirm. Extra time needed to secure Euro fund for payment. We're in London - why pay in Euro?
I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
Tour guide and driver were knowledgeable and friendly. Driver drove cautiously. Nice places to visit. What I disliked was the hotel included in the package. Hotel was old, and untidy.
It was a quick trip with a good overview of various cities. I was disappointed with the location of accommodations at service centres or airports, but understand that the trip was budget. The bus was very comfortable and very prompt and lo..ved the convenience of being able to recharge. Holiday inn was very good others not so much.Read full review
Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review