By: Rolando C Plamenco | Wed Aug 07, 2019 at 08.03 AM
Excellent! We have a very nice and great (family) tour experiences. specially our tour guide Mr. Mano Cheung provide our needs and information history for every places (country, cities) we arrived. Highly recommended to my friends and famil..y. We are planning to go again with the Blue line. Thank you and God bless you all!Read full review
1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review
Everything was organise. Tour leader and driver is experienced. Most important things are told before hand. Hotel in Frankfurt and Amsterdam is very good but not Paris which is way below par.By adding a bit of tour fees for changing to a la..rger hotel in Paris will make a big difference.Read full review
This tour was excellent, it was my first time traveling alone and I was a little nervous but our tour guide Jane was amazing, always smiling, She really makes you feel comfortable, I really had a great time and the places that we went were ..incredible, I'm looking forward my next trip vacation.Read full review
By: ALBERTUS GELDENHUYS | Mon Jul 22, 2019 at 11.47 AM
The whole experience was great. The tour managers were knowledgeable, friendly, organized and helpful. The hotels were great and in all we will recommend this tour to anybody. The bus drivers were great and we felt safe at all times.
It was a great experience for me and my daughter. Hotels were just fine as expected for budget accommodation.
Tour Manager was very knowledgeable and helpful.
The itinerary and tour manager were great. The coach was comfortable for the most part, but wifi would have made it more pleasurable. The tour package compared to other companies was more reasonable for our budget, so I understand the sav..ings came from using hotels near, but outside of the city centers were visited. Putting aside our own expected American customary accommodations, the hotels overall were good. However, the hotel in Florence was a horrible experience for us and other travelers. We were there during a heat wave and many of the air conditioners of the rooms were not working. I opened a window at night for fresh air and it almost came off the hinge. The bracket holding the hinge was broken in half, so it was only being held by one bolt. I don't mind different motifs, but the bedding and towels were also old, worn and dated. Other travelers had their own complaints. Other than that, the trip itself was a great experience for our family.Read full review
The hotels was not to good, most of them was to small and old.. the Guide person was great person and very kind. His English very fluent. Very good person.
The value for the tour is good. There are lots of add-on options, which cost extra. It's an economy tour, so you get what you paid for. All-in-all, I am satisfied with my trip.