Totally disappointing. They will not responds your emails on time. Once you hit their land line number then they will start excuses and strangely they are not know how to take care of customer and strangely they will over change for small t..hing even so at end you will say it was my big mistake to book trip through them. This is booking company and real tour company is different and coordination become so difficultRead full review
Very easy transition. Jeremy was an excellent tour guide. He was a great at interpreting for us and very informative. He made sure we stayed on schedule and we got everything done in a timely manner.
6 Days Tour.
Want to severything optimally in a short time.
A tight schedule certainty understandable.
Ottawa, the cruise that may from the program would have liked to have seen a bit more of the city.
Very surprised chiese orga ization luc..hes or chinese food. More clarity about the luches.Eurpean people eat something else before noon.
Everything was arranged well and had a nice 6 days tour.Read full review
By: Glyne Brathwaite | Fri Aug 30, 2019 at 02.34 AM
Overall the tour was excellent, especially tour guide Stephen and driver Yin.
There could be one less Chinese food/restaurant choices for dinner/lunch on the tour.
This tour was very well organised. Though was an early start, the pick up, flights and tour was great. Our guide was very knowledgeable and was very reassuring in everything.
The itinerary stated that the tours were optional giving the impression that we could select the tours we wanted. Based on that we budgeted for our preferred tours, but on the bus learned that the tours were already pre-selected. If we did ..not have extra funds this would have been a big issue. This was not good. Best to give the correct information up front so that persons can be prepared.Read full review
By: heather wallace | Tue Aug 06, 2019 at 03.15 AM
Only got e Ticket day before the trip but was booked 3 mths prior. Return flight cancelled - not your fault. Overnight bus back to NY - not your fault however we were not dropped off at our hotels. Had to walk the streets at 5.30am to get b..ack - we paid for a pick up and drop off service as well but the drop off did not happen. There was no duty of care to ensure that we were returned safely to our pick up points.Read full review