I had negative thoughts about this travel package prior this trip due to the negative reviews i came across online until I personally experienced it myself. It was an awesome 3-day tour with fully organized itineraries and tour guides espec..ially Jerry was very helpful. I, together with my company had an amazing experience. Looking forward for my next travel with you.Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
90% Informative Tour
By: John Dunlop | Thu Sep 26, 2019 at 07.12 PM
Fast paced informative tour of area and historical areas. Most days are just guided for half day with afternoon on your own for exploring. Travel day very long but stops for historical sights are very good with time to see places. Would ..use them again for a tour.Read full review
By: Francois Bredenkamp | Tue Sep 17, 2019 at 08.12 AM
A fabulous tour through what could possibly be some of the prettiest areas in the world! It's so nice to leave all of the logistics in the capable hands of the tour guide and bus driver and just enjoy the experience. I commend Gordon for th..e excellent way he managed the tour.Read full review
Though we booked the tour on short notice on 27 August 2019 it was only after ascertaining that the tour was available for 30 August 2019 and the booking was calculated as per tour itinerary listed, was accepted and full amount charged to m..y credit card. Our ordeal started after that. The tour operator based in US (our tour was in Canada) had very poor communication and sent us the confirmation only 29th evening when our tour was to commence from 7Am on 30th and that too after numerous calls. Second shock came after they cancelled our meal plan and optional tours citing short notice as the reason and were asked to buy these on site waiting in long Qs. Third shock was that they totally dropped Jasper which was part of itinerary as per their original itinerary advertised and booking accepted for. Instead they changed itinerary by unnecessarily adding one day/night stay at Calgary on 30th night when we had already booked hotel at our own cost in Calgary for 29th night assuming our tour would start at 7 AM on 30th. So, the actual tour started on 31st. All this was communicated to us only at the last minute without any scope for change or cancellation. Our purpose of visiting Rocky mountain in Jasper (most beautiful part) besides Banff was defeated having gone all the way from India via Vancouver (where tour was booked). Final shock came when hotels in Calgary and Banff were found to be totally substandard (only one night they upgraded to a slightly better hotel citing reservation in their substandard hotel was unavailable). The actual tour operator, WESTAR based in Calgary was good and only saving grace. Would never recommend anyone this tour operator.Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
76%
By: Sue | Sun Jul 28, 2019 at 03.14 PM
Tour itinerary was good but late check ins to hotels At 9. To 9.30 way to late. Our tour leader Tony was excellent and Emanuel also good . Hotels started off very good but last two in Rome and Venice were old and very ordinary
Excellent communication, professional service and an outstanding experience. For my first tour with this company, I was highly impressed! Would take another tour, anytime! Dr. G
Ben our guide was very informative, the bus driver Vern was always professional but so helpful and quite funny.
The activities were smoothly run and highlights. All hotel rooms were clean, and spacious. The first an last day were long driv..ing days but necessary.Read full review