86% Fabulous tour guides and marvellous views. but.. fair CS
By: Belle Wong | Thu Jun 06, 2019 at 03.36 AM
I booked the tours as a solo traveller.
I was disappointed with the customer service ... they emailed me about the pickup and dropoff details. I had answered them twice about preferring a dropoff in Banff instead of the airport. However,.. the tour guide was not informed.
Let's think about the tour. They sent a different tour guide every day, so the service charge was paid at the end of every single day. They delivered the tour bilingually, in Mandarin and English. That helped me to build up some vocabulary.
Lisa who was the guide took me to Banff took excellent care of me at each location. She told me that it was because I was the only one in my group. Thanks for her thoughtfulness. On my second day, 浩南, another guide, gave us facts and interesting stories during the ride. I was curious about wildlife and asked him many weird questions, for example, would the decline of wolf influence the bear population... I didn't expect a tour guide could answer. However, he did respond to them all patiently with the detailed explanation. He is a brilliant guy.
Likewise, Jasper park was led by a cute guide, Sylvia. She is a detail-minded and well-prepared person. The night before, she sent us a text message about the weather, advice and meetup time. I sat in the front and noticed the notes and plans she did for this tour. She is also very kind and friendly to us.
I have been to more than 20 countries and joined numerous local tours. This tour surprised me by the wonderful tour guides. I would highly recommend this tour if you have the desire to see great sceneries and have incredible tour experience.Read full review
Got to visited all the places listed in the itinerary.
but the schedule was too packed.. if we visited the place, we could not get to eat lunch ..
this was very inconveniences.
The bus was nice the hotels were all good. our tour guide w..as friendly and helpful.Read full review
By: CYNTHIA AURORA MARCELO | Sat May 11, 2019 at 01.16 AM
The tour guide Danny and driver Theo for the Paria segment were awesome
But the Paris hotel was really ****
The next segments Luxembourg- Frankfurt guide Alex was okay and the hotels NH hotels were excellent value for money
The tour guide Danny was friendly, helpful, and knowledgeable. The driver Ruben is excellent, pleasant, and helpful. We're very happy with the tour to Spain and planning to book another one with Tours4fun this summer.
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
90%
By: Anonymous | Thu Mar 21, 2019 at 10.34 AM
My tour guide was Julio. He made me feel so welcomed and it was evident he loved Spain. Though we had very rude individuals in the tour he was always calm and treated everyone like a true gentleman. He made sure we were informed and gave us.. great tips. Spain it self is a beautiful place but it was even better to discover with our tour guide.Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
100% Excellent tour package
By: nisanth james | Sat Mar 09, 2019 at 06.54 PM
Tour is as described in the itinerary. Maria the tour guide was very professional and knowledgeable and a great help . She went beyond her duty to help our sick child. Will definitely highly recommend this tour.