By: ARVIN JOHN LUMANLAN | Sat Sep 29, 2018 at 10.06 AM
Had a great trip especially with our tour guide Lilian! Pick up was fast but too bad our bus was held up by some permit problems and had to transfer buses. Then again while waiting for our final bus to arrive, it was so late due to NY traff..ic, but they could have gotten earlier so as not to keep passengers waiting. We were also caught in surprise when the tour guide asked for payment for the optional tours. Just make sure to choose the right optional tours for you and you can ask your tour guide what you want to join. Hotel accommodations were the best. Too bad it was a short overnight stop since we were busy with the tours and travels. Too short waiting on every stop as well. No time to buy stuff and souvenirs. Or just make the most of your available time. Tours were very detailed. Philadelphia was just a very quick stop. Could have spent longer time in there not minding arriving back in NY late evening.Read full review
Bad customer services.
My family and I took a tour from Los Angeles to San Francisco on 30 April 2018.
1. Guided tours were not helpful. Information such as history/background of the city/attractions and any information of general interest.. were not given to us.
2. We knew the tour was in English, Mandarin and Cantonese, however, not only us but also the rest of the English speaking people in the tour felt disappointed as guided tour spoke much more time in those languages than English
3. We paid $30.00 for a tour in San Francisco, which we regret as it was not informative.
4. The last day of the tour was the worst day of our trip. The air-con had stopped working. The bus was full of passengers and was hard to breath, there were many people complaining. I also called to this number 323 261 8811 to ask solutions. The only response was to give us ice-cubes.
I sent and email and pics about the issue in the bus and we are still waiting the response.Read full review
By: Manoj Natarajan | Thu Aug 23, 2018 at 09.33 PM
Happy to have chosen this tour.. Covered all the places per itinerary.. Jeff our tour guide did a good job in terms of assessing the attraction duration, interaction with the people in the bus and directing us at each spot.. Instead of DC ..cruise a little more time and places at Philadelphia would have been amazing..Read full review
We had kids and elders with us and were not sure if this is the right one for us. Hotels were great and itinerary was very well planned. We covered lot of places in 3 days and I would say time at each attraction was appropriate. Tour guide ..Eva was very helpful and tried to accommodate everyones needs. Please be aware that the day starts early around 6:45 tour start time so plan accordingly. Bus was not the best but did the job.Read full review
By: Fabrielis Henriquez | Sat Jul 21, 2018 at 08.55 PM
We had a great time in the tour and our tour guide Vivian was amazing she explained everything. In such details and she treated us very nice as well as the bus driver Jeremy he was super funny and always making us laugh we would love to hav..e them again when we decide to travel with you guys again we are very pleased with everything with all the places we went to and very y happy with everythingRead full review
We were family of five with 3 kids. Enjoyed the tour very much. Sightseeing, accommodations and info were all within expectation. Daily morning schedules are early wake up but it gives ample time to cover enough in a day so if you join be m..entally prepared to wake up early mornings by 6am.
Our guide Benny is jolly good person, arranged every thing for everyone perfectly.Read full review