I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
Tour guide and driver were knowledgeable and friendly. Driver drove cautiously. Nice places to visit. What I disliked was the hotel included in the package. Hotel was old, and untidy.
Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
Tour itinerary, places are excellent. Hotel old and needs work but clean and service good. Tour guide is knowledgeable but pronounciation in the English language poor. English speaking tourists were lost n complained.
First of all the tour guide Jack was very helpful and knowledgable. He was very supportive and courteous.
Secondly the tour was perfectly planned and managed. It covered prttymuch most of the locations in time.
Third, i was amazed by st..ay at hotel shereton. Very impressive!!Read full review
We did this amazing tour and our tour guide Helena took care of every bit with regards to visiting monuments and spots
The downside however was the lunch and dinner breaks only at Chinese/Asian places which wasn’t fair for travelers.. from other parts. Understand the operators are Asian but when others like us book and travel with your company other food choices also needs to be taken care
The other important aspect was not being able to use the toilet on the bus for emergency and found it unacceptable and strange as I had an emergency and the driver said no service area to stop and the toilet at the rear of the bus was locked and not to be used.
Have been on similar tour with the other operators where never experienced this and hence was surprised and alarmed with this perhaps to get this addressed immediately with the food stop as both are criticalRead full review
First day, the pick up from airport was late.
Second day, the pick up from hotel to half day city tour also late.
The explanation and detail mostly mandarin.
I want to give the biggest compliments to our tour guide Zoe Liu! She was so patient, professional, and a wonderful guide for our group. We actually went on the Lake Placid tour with a private group and everything went perfectly. Zoe & the ..bus driver (whose name I do not remember unfortunately) made our trip amazing. We will always request them on our next tours through Tours4Fun. Thank you Zoe!Read full review