My husband and I were extremely disappointed with the tour. We had minimal commentary regarding the Hoover dam and Grand Canyon. There was no explanation regarding the history or geography of the region unlike other tour companies - this ha..d not been made clear to me during the booking process. It was just a transport service and we felt rushed at each stop. The bus drove around Hoover dam so quick, we had no time to take photos. We were told by tour guide (Steve) this was his first commentary on a tour and it was suppose to be Dennis but he was unwell. I found the tour guide rude and treating customers like cattle. This unfortunately ruined our experience of the Grand Canyon. Others on the tour agreed. There was a compulsory 10 dollar service charge collected as we left the canyon but we felt that the quality of tour guide was so poor and not deserving of a tip.Read full review
We had to walk close to a mile while it was sleeting to get on the bus. On the way home we were surprised by a 10.00 per head charge because the tour was so cheap.
My wife and I had a great time. The bus was comfortable and the host was energetic & detailed. Although it was a long day, it was an incredible experience visiting these wonders of the world. I highly recommend the experience.
It was a good tour. The guide Dennis was very patient and helpful. While coming I got late 30 mins mixup up with Vegas and Canyon time but the bus driver and Dennis waited for which I really appreciate. Worth the price and very good service...
Thank you very much,
Geetha Awale
Mumbai. IndiaRead full review
Pleasantly surprised. First the tour guide denis made sure to confirm the day before and I was able to call him in the morning since I was a bit lost of pick up location. I was the only non-chinese in the tour but it was bilingual. There w..as water and a gas stop on the way to the grand canyon so we all bought some munchies and drinks. We all get to go off on our own and divide our time as we choose. Everything was on time as well.Read full review
The trip was awesome, the bus was smooth. Our tour guide Dennis was outstanding and very informative. Very professional. Will definitely recommend this to family and friends
had to wait 30 minutes in the cold with a child, the guide is not a people person, it felt bad to ask anything as if we knew everything, when I took hoover dam , I thought we were going there, and instead we were at a stair way , far from i..t to see it ... its not a hoover dam tour,, bus was clean and confortable,,,Read full review
It was really hectic and unorganized...the tour guide was not very helpful, hardly told us anything on the ride to and from, his directions for the day were confusing and he kind of brushed me and my friend off when we asked questions. For ..the price, it wasn't worth it. We could have driven ourselves for cheaper and had a less stressful time.Read full review