Tour guide Mr.Ren is knowledgeable
the history of our tour sites,Yoho National Parks & history of the park & Alberta Province. He is up to date of Canadian current events. Very well organized & considerate for the guests.
Tourguide & driver...Mr. Jia Ming Li is professional,friendly,courteous & knowledgeable with history of Alberta Province,Calgary City,Banff City,National Park,all tour spots & current events of Canada.
He deserve recognition from the Compa..ny. Job was well done Read full review
An Awesome experience!Awesome views!TheSea to Sky Gondola- Adventure by nature is Awesome.I really like everything in this trip. Jack our tour guide is very good.Very informative and knowledgeable.We highly recommend Jack! He's excellent..!Read full review
One of the worst tours I have ever taken .I paid a way lot of money just for accomodation and transport.my trip did not even include the ticket prices for Banff gondola and Icefield .the customer service agent was so rude and hang up the ca..ll on me.he doesn’t know how to talk to a customer.i will never recommend this tour to anyone.Read full review
By: RICARDO CASTILLO | Fri May 24, 2019 at 11.14 PM
Excellent tour, from the reservation process to completing the tour. I just have to point out that it is necessary to be notified in advance if there is any activity that can not be done, since we arrived at the American side of the waterfa..lls and we could not use the boat for administrative matters, which do not correspond with the agency, however I think they should have informed us in advance. For everything else I must thank them for the responsibility they were with us in everything else. Highly recommended.Read full review
Easy to book and upgrade at late notice to the helicopter ride. Pickup, transfers and flights seamless. This tour is fabulous when you get to see and do everything you pay for. The tour guide is very quick to say "no time for that". We foun..d this unacceptable and had to insist that we do the boat and helicopter ride that we paid for. His translation from Spanish/Italian to English caused confusion at times. There is very little commentary on the tour regarding history of the area etc. If he spent less time fluffing around wasting time, there is time enough during the trip to do everything twice over. Would recommend the guide reads this feedback and improve, he may get more tips without having to push for one.Read full review