Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
Our guide was Carrie, most professional, spoke English well and transitioned between Mandarin and Cantonese and English with ease. She was strict but that enabled us to see all she was able.
The first day and forth day were long driving da..ys but that was to be expected. There were plenty of comfort breaks. The last day our guide was Jeff and he ensured we covered all the Niagara sights.Read full review
Lack of directions for any of the excursions were not provided by the selling agent. As a result we had to fend for ourselves. No times for the tours were on the tickets which created confusion for each excursion. Prices at the Gondola a..nd Icefields restaurants seemed overpriced.Read full review
Tour was very poorly designed. We started at 08.30 am and reached niagra site at 10.00am and returned back to our drop off point at 07.00pm, which makes it almost 10 hours trip but we effectively spent only 2 -3 hours at the site.
We start..ed back from the site at 02.30 and reached back to our drop off point at 07.00pm because it had drop off for airport, some hotels and then to downtown.
We spent more time in bus than on siteRead full review