Very good service, amazing tour well selected destination, sufficient time was given to enjoy the location, timed loo breaks, and would specially like to mention about my tour guide David excellent service, professionalism and kind gestures... only complaint on the tour for day 2 when we had to travel for banff and ahead all other guests were given to stay in lake louise only we where sent back to calagry which was a tiering travel back when the same set of guest travelled with us the next day for our tour, this part was very badly managed. we had to sit for 2 further hours in the bus back to calagry when all other guest were droped off. with the same itenery as us.Read full review
The tour itself was good as in we saw a lot of things we wouldn't have had we gone by ourselves...local knowledge = a good experience, However I was not happy with the actual "Tours 4 Fun" aspect of it. It was difficult to communicate with.. them and even though they took our money up front, they could not confirm our actual tour until a couple days before departure.. then, not only did they not have the date requested available, they did not inform us that the boat "Maid of the Mist" was not even in the water yet. They substituted the "journey behind the falls" but let me tell you it was nothing compared to a tour on a boat. We found the actual tour to be quite amateur.Read full review
Tour guide was awful. Would constantly repeat himself and not give anyone much freedom to look around. We were not told until we arrived that we would not be able to go on the maid of the mist, which was the main reason for booking this tou..r.
We were picked up 20 minutes late and picked up over half an hour late at the airport to be dropped back off at our hotel.Read full review
The tour is ok, even though some stop should be more long.
The tourist guide Winter sometime is impolite, not good. Sin. The exposition is good, but sometime he is impolite especially if you don't speak English very well.
For lunch or dinne..r I didn't appreciate that the restaurants were far from the center city.Read full review
We had a great time and our local tour guide Jeff was very good. However, our chinese bus driver was rude. I did not get his name but we were in bus #6230.
I was so disappointed bec on the night before the tour i got message from the tour guide to prepare $288 for the entrance and etc. I tried to call the office but nobody pick up the phone. I called the tour guide she just said to be there to..morrow and lets talk about it. We have money just for the service fee and the 4 activity to join. We got so discouraged so the 3 other didnt join the tour. I felt so upset the whole 3 days tour bec i kept thinking of the 3. Only if we didnt receive that txt message Maybe we went together for the tour. And now we cant get any refund for the 3 reservation. What a waste of money. Maybe much better if you wl just include that amt to the tour fee its much acceptable.Read full review
The trip itself is fun but the purchase and setup is horrible. Make sure once you purchase the plan don't change it. They charge you $30 for whatever one item of change but still don't change it. Just apologize not able to change and charge.. which makes the planning failed with lots of extra hassel and charges.Read full review