By: Christopher Chandra | Sun Jun 09, 2019 at 04.47 AM
It is because you are not the one who organise. You are an agent for NGH Tours. The guide told me " I don't know what your agent said now follow what I say".
Attractions or optional items are indirectly forced to every one.
Hidden charges.. are there.
When we book a package it should be clearly mentioned how much to be paid .
It is not a good practice to collect money in the bus.Read full review
By: Dilipkumar Gandhi | Sun Jun 09, 2019 at 03.36 AM
Nice tour, bus very comfortable, hotel also good. But you only have to buy all attractions ticket from bus guide and min 4 attractions you have to buy.
Tourguide & driver...Mr. Jia Ming Li is professional,friendly,courteous & knowledgeable with history of Alberta Province,Calgary City,Banff City,National Park,all tour spots & current events of Canada.
He deserve recognition from the Compa..ny. Job was well done Read full review
Decent accommodation at Calgary for the prices charged, although they were located near the Airport and hence moving around the city was a bit difficult. But we still managed.
However the tour bus service was good being spacious and comfor..table. Our tour guides were also nice people.
Regular snack and loo breaks were provided. Although, a bit of extra time could have been provided at some places like Johnston Canyon, for example.
The money charged in cash by the guides, at the end of everyday in the name of tip/service fee is a bit ridiculous - as we can't find a proper reason why it would be mandatory and not included in the total package price paid upfront.Read full review
By: Santhiapillai GNANARAJAH | Wed Jun 05, 2019 at 08.47 PM
Value for money. Did online booking. The cost for simple change was expensive like change mobile number or pick up venue. Branch office staff hardly spoke or understood English. Itinerary sent didn’t have any specific like name of hotel e..ven at last minute. All buffet was ChineseRead full review
Great tour guide! Driver was also skillful, very little to no bumps felt on the road during the trip. Accommodations were also clean, and pleasant to stay in.
Review:
-need to have opportunity to take pictures outside Olympic stadium
-ide..ntify which attractions are disability accessible
-allow for more time at St. Joseph oratory
-must pre disclose price for lunches (that are included in the day's itinerary)- it's understood that meals are not mandatory.
Otherwise, enjoyed the trip with my family.Read full review
An Awesome experience!Awesome views!TheSea to Sky Gondola- Adventure by nature is Awesome.I really like everything in this trip. Jack our tour guide is very good.Very informative and knowledgeable.We highly recommend Jack! He's excellent..!Read full review
We thought the trip was a bit rushed, a lot of time spent on the bus. The tour guide and bus driver were really nice, kept the group on time etc. but the tour guide could have provided more information about each stop. I felt I learnt the b..ear minimum from each location. We did all the activities and food arrangements which we are glad we did because there didn't seem to be any alternatives if you did not want to participate on certain activities or eat in the locations chosen. The hotels where really nice but information about the hotels prior to the trip would have been nice e.g. 2nd hotel had a pool etc. And would have been nice to know this prior to getting there so we would have been prepared.Read full review
By: Marie Nina Dreyfus | Wed May 29, 2019 at 12.10 PM
the iterinary for places to tour did not include the botanical gardens as a choice.
was not specified before buying the trip .
will help if there are list of what places are included.
and to specify that other places the tour had scheduled,.. like the places that was added is not mandatory.Read full review