Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
By: heather wallace | Tue Aug 06, 2019 at 03.15 AM
Only got e Ticket day before the trip but was booked 3 mths prior. Return flight cancelled - not your fault. Overnight bus back to NY - not your fault however we were not dropped off at our hotels. Had to walk the streets at 5.30am to get b..ack - we paid for a pick up and drop off service as well but the drop off did not happen. There was no duty of care to ensure that we were returned safely to our pick up points.Read full review
-No, written plan gave to travelers
- no breakfast time was in the program
- pay for and visit of most of the attractions was mandatory.
- no difference between VIP and regular passengers on the bus but only , VIP seats are not change duri..ng the trip! ( I paid $50 more for the facility)
- leader and driver speak loudly during the trip so its hard to take a rest at VIP seats ( front)Read full review
By: Sivdas Mooliyal | Tue Aug 06, 2019 at 02.23 AM
I think the tour was very informative, the hotels were good and the meals were good too. The tour guide was excellent. I think it was good value for money and a quick way to see all the attractions. Would highly recommend the tour
My wife and I really enjoyed the trip. The majority of guests were Chinese (overall 18 participants that day), but our tour guide Gordon nicely managed to tell everything in Mandarine and in English. The trip was quite cheap compared to oth..er offers on can find, but it was still very pleasant. The tour bus was comfortable and not too big. The Icefield trip (which can be booked additionally) was quite interesting and a nice experience to have! I would recommend to book the optional Columboa Icefield Day with the Skywalk - otherwise the final part of the trip is just spending time at the tourist center (in Jasper Park), which I imagine is not very interesting for the 3.5 hours the stop will be there! On the way to the Jasper Park, there are multiple stops with very nice views, where everyone has about 15 to 20 minutes to take pictures and enjoy the atmosphere. Jasper Park is definitely worth seeing!Read full review
Excellent tour for day trip, breathtaking sights, tour guide knowledgeable about area and the region, very glad we did this tour it’s a full day of touring but worth it.
Bilingual translation is excellent needs to be inclusive with all.. passengers, noticed a drop off very early in the day and tips expectedRead full review