Jerry was a great tour guide. We are full pack in the bus but he make sure everyone is accommodated. The places you go is great, the only problem is the time but overall the experience is great and the cost is cheap.
Sceneries and point of interests are superb. But the tour company has a problem. It lets its tourists know about the point of interests and meals only during the bus ride. When people want to pay, they only collect cash. It is not definite ..that everyone will carry cash or enough cash. Also question arises is the company running on cash money. There are two local tour guides - the second one collects cash without listing out what the cash is for. The first one is good, at least she lists out the tour item and price for each. At least there is transparency. Another thing is the coach. Both coaches are old and there is apparent safety concern. Best Western has got ghost. The hotel provided in Montreal is run down.Read full review
This tour was near the end of the season. There weren't many of us on this day trip (may be 9). We travelled in a cramped 16 seater (not a typical 2x2 layout) which had barely any leg room. Luckily I was able to move to a better seat to str..etch my legs. The tour was as described with the exception that we only got 2.75hrs at the icefield rather than 3.5. So what could have been better?
Well, as we arrived the trip to the transfer to the glacier was in 15mins. This meant no time to do anything other than use the washroom. On our return we immediately got on to another bus to travel to the skywalk. The gap should have increased to give guests a chance to get a light lunch at the centre. Once the skywalk was over we travelled back to Calgary. Again, no chance to grab a light bite or visit the displays at the centre. The host was eager to get going and would only allow us to use the washroom. I am fortunate that I am bilingual so can understand the host but someone who only understood english would possibly struggle on this occasion.Read full review
Exceptional tour! On time, polite and knowledgeable guide Eduardo , kept you engaged throughout the day. He managed time well and spoke both English and Italian well. All details were managed for you, all you need to do is enjoy the beautif..ul sights. Highly recommend.Read full review
1. Clear communication: we thought both nights will be same hotel.
2. We left hotel early yet breakfast was inclusive in the hotel. Maybe your organization should compensate use with gift cards from Tim hortons (5-10) for simply breakfast ..
3. Please provide wifi so we can share our experience with friends and family .
Overall it was not bad. I will fo more trips considering I booked two days before the tripRead full review
The driver picked us up on time was very pleasant and more important was very knowledgeable about Vancouver and answered any questions.We all had a great day.
The tour was pretty good and the sights were really beautiful. The sight seeing portion was very well managed. We only missed peyto lake as the road was shut down. Our guide, Jesse was very good and managed our group well. The weather on ou..r third day was a bit of a downer with rain and snow but Jesse tried his best to keep us entertained and showed us some additional spots.
The lunches were okay. The first day's lunch was at chateau lake louise and it was very good. The other three days were okay. It is not a good option if you don't eat pork or beef(like me). But enough time was given to the group to be able to find lunch on your own(1-1.5 hours). The Columbia icefield discovery centre restaurant was really crowded. That's the only day on which finding lunch would have been time taking.
My only complaint is the seat allocation in the bus. It would be good if the seat numbers can be assigned beforehand(as it was done on other tours like the Montreal Quebec tour) Otherwise people were scrambling about the bus putting their stuff on the seats to reserve the seats for their group and there were people who took up two seats by themselves; which meant people like me who aren't good at rushing into the bus and reserving the seat had to sit away from my group.Read full review