It was a nice Calgary tour. And we visited these famous attractions, including Banff and Lake Louise. Our tour guide his experience and knowledge as a tour guide is very clear, but it was his sense of fun and humour that made it so memorabl..e.Read full review
1. There’s no proper vegetarian option. We are being confused. I suggest You tell future vegan customers properly and factfully. We are vegan and are told there’s vegetarian options in advance. In fact, on the day of tour, we are upd..ated that there is either Chinese buffet or others. Others mean we had to find restaurants by ourselves when others are eating Chinese buffet during the 45min lunchtime.
2. Buffet have no refill of vegetables and we didn’t have enough vegetables before the lunchtime finished!!! There’s only 2-3 vegetarian dishes in the buffet restaurants. This happened many times. The worst case was in Ottawa. For 15-20 min, there’s no non-meat option and lunchtime was only 45min. We barely ate anything. Tour guide knew the kitchen is slow and could have let us pick vegetables first, before other 40 travellers took the vegetables but they are meat eaters.
2. I am demanding a refund worth of two meals because we barely ate anything and could have eaten a lot better.
3. The service fees, etc that we paid in cash on the bus worth CAD 232 per head for 29,30,31 Dec and another CAD 81 for 1 Jan. the total cash payment is more than the tour cost I paid online. This is very tricky and confusing. I wouldn’t have chosen your tour if I knew the total costs become so high. Plus, we are from HK, why could u expect us to bring so much cash when it’s a tour????
4. I knew you have written down all these costs in the lengthy Terms and conditions, why didn’t you give me a total cost payable in cash? In this case, I could have made a better decision - not joining your tour.
5. I am disappointed by Tours4fun and I considered not joining tours of you. You see in my profile that I joined Yellowstone park tour not once but twice. The reason was that I like the tour. But this time, the Toronto east tour has ruined my impression.
6. Tour guide Leo Yu is a very nice and considerate tour guide who is patient and professional. Driver Mr Ben lau has taken care of us and given us a safe trip. Other than these two gentlemen, I could think of nothing good about this trip.Read full review
It is one of the most beautiful places on earth. I would have liked to stay a bit longer at Lake Louise. The tour guide David very friendly, knows a lot, is funny. Highly recommend it.
It was my first Banff trip with my friend. In the short one day, I feel like we saw everything. From Johnston Canyon to Bow Falls, Surprise Corner and Hoodoos, the tour was visually stunning. My friends and I can’t wait to take another tr..ip in the future.Read full review
We have a great 5 days tour to the Canadian Rockies with a group of less than 20 people in our tour.. Small group tour in a smaller vehicle is so much better than 50+ people in a big bus. Our best hotel stay was Banff Aspen Lodge which was ..very modern, clean and fully equipped with all the utilities. Tour guides and drivers are knowledgable and itinerary was well-planned. Overall Pre-Ordered lunches were good except for the lunch at Columbia Icefield (burgers were cold). It was unfortunate that Moraine Lake & Peyto Lake were closed during our trip. However the tour guide took us to other lakes in the nearby area. Overall it was a memorable trip with Calgary Tours, as we made friends with other tourists given the fact that it was a small group tour.Read full review
My husband and I went on this tour for our honeymoon and had an amazing time. The bus tour was very well organized, the tour guides were great and friendly, and the other people on the tour with us were fantastic. We made some great frien..ds and great memories, and would recommend this tour to anyone!Read full review
This trip was really good. This is my 1st trip in Tours4Fun. Within 2 days, they tried to cover all places as much as possible and also gave sufficient time on all places. End of Day1, we got free time in Banff town to explore all Gift shop..s and also restaurants for having Dinner. Even if you are travelling alone, you'll feel more comfortable & secure because Tour guide was very good, supportive and informative!Read full review
I was excited to go on this tour with my family; however, there were several issues. First, the additional fees such as meals, attraction fees, service fees etc. were not disclosed until we were on our way to the first tour. The additiona..l unexpected cost assessed to my family was over $1000. The tour company did not take debit or credit cards. In addition, the way the tour guide explained the additional costs as if they were mandatory. It was not until a passenger explained to me that the meals and attractions were OPTIONAL! Second, it seemed that the guides catered to a certain group of people on the buses even though there were various nationalities. It was also difficult to understand the tour guides as their accents were strong. Third, the meal plan did not offer passengers with special diets. I was disappointed.Read full review
The communication at this company was terrrible. After we initially purchased our tickets, we received absolutely no more notification of what to do or where to meet. Not a week before our trip, or even the day of. When we didn’t find any..one who was supposed to be picking us up at the airport on time, we called the emergency number and a lady with a strong Chinese accent picked up on the other end but she didn’t understand me, I couldn’t understand her, and so she hung up on me after saying she didn’t know how to help me.
After receiving a strange call from a California number from a man with a strong Asian accent I couldn’t confidently understand, we were approached and hauled off to a bus that brought us to a hotel where we waited for 3 hours standing around before starting our trip.
On day 1, we did not see anything besides our hotel. Despite it appearing that we would start touring then and despite that we still had to pay a $9 service fee. On day 2, our itenerary stated we would see Lake Powell. We didn't even stop. For the Bryce National Canyon stop, we drove 5 hours from where we were (not including the lengthy bathroom stops because you can’t use the bathrooms on the bus) to make ONE stop at Bryce Canyon for LESS than 40 minutes.
We spent more time at Chinese buffets than at Bryce Canyon, Grand Teton, and Zion National Park combined! We went out of our way to get to some of these Chinese buffets, which resulted in more time waiting around on the bus, because the tour guide would get to eat free for bringing in a bus full of people.
Besides spending more time eating than at the actual destinations, we spent just as much time at bathrooms along the way. There is a bathroom on the tour bus but if it’s used it will make the entire bus smell like sewage. You would stop for a bathroom every 2 or 2 and 1/2 hours and EVERY female on the bus used the bathroom EVERY time so there would always be extensively long wait times for that reason. Our tour guide would specify a time to be back by the bus at and most travelers did not abide by that (and faced no consequences) and we waited for longer than expected or also, we sometimes had to wait because there were still people in line for the bathrooms since lines were so long.
Also, it may be important to note this specific tour was much more focused on Asian customers than American. My boyfriend and I were the ONLY non Asian people on the bus. There’s nothing wrong with that although, it did make us feel uncomfortable with some of the looks and reactions we got and we also felt left out when our tour guide would speak more in Chinese than English and failed to ensure we also knew what was going on. His English was not the most clear and there were multiple occasions we didn’t understand what we were supposed to be doing or what the money we were giving him was for.
Overall, if you’re looking to see a bunch of places for a very short amount of time, you don’t care about being in a bus for half the day, everyday, you love Chinese buffets, and you prefer your vacations to be a little more sketchy, this is a perfect trip for you. If not, I would suggest you look elsewhere for tour companies or even just pick a few destinations, spend however much time you want there, and be able to actually take in all the destinations for what they’re worth. Good luck.Read full review
I loved our tour guide, Jesse! He is very informative and easy going. The itinerary was perfect! There were plenty to see and to do on the tour. The hotel accommodations were good. I will definitely recommend to my friends and family.