Tour guide Mr.Ren is knowledgeable
the history of our tour sites,Yoho National Parks & history of the park & Alberta Province. He is up to date of Canadian current events. Very well organized & considerate for the guests.
Tourguide & driver...Mr. Jia Ming Li is professional,friendly,courteous & knowledgeable with history of Alberta Province,Calgary City,Banff City,National Park,all tour spots & current events of Canada.
He deserve recognition from the Compa..ny. Job was well done Read full review
Decent accommodation at Calgary for the prices charged, although they were located near the Airport and hence moving around the city was a bit difficult. But we still managed.
However the tour bus service was good being spacious and comfor..table. Our tour guides were also nice people.
Regular snack and loo breaks were provided. Although, a bit of extra time could have been provided at some places like Johnston Canyon, for example.
The money charged in cash by the guides, at the end of everyday in the name of tip/service fee is a bit ridiculous - as we can't find a proper reason why it would be mandatory and not included in the total package price paid upfront.Read full review
One of the worst tours I have ever taken .I paid a way lot of money just for accomodation and transport.my trip did not even include the ticket prices for Banff gondola and Icefield .the customer service agent was so rude and hang up the ca..ll on me.he doesn’t know how to talk to a customer.i will never recommend this tour to anyone.Read full review
By: Reynaldo Antonio | Mon May 20, 2019 at 03.35 AM
We didn't get to see some attractions we like because itenerary
changed. The hotel in Athabasca has no elevator, my handicapped partner struggled going up the stairs to 3rd floor. Lot of waiting time for the ride options to finish. Overall.. we enjoyed the sightseeing of beautiful sceneriesRead full review
Very well organized trip!! There was a lot packed into one day which made the trip worthwhile for the cost. The weather was great and the sights were amazing!! The group was small which was also a plus.
Very good service, amazing tour well selected destination, sufficient time was given to enjoy the location, timed loo breaks, and would specially like to mention about my tour guide David excellent service, professionalism and kind gestures... only complaint on the tour for day 2 when we had to travel for banff and ahead all other guests were given to stay in lake louise only we where sent back to calagry which was a tiering travel back when the same set of guest travelled with us the next day for our tour, this part was very badly managed. we had to sit for 2 further hours in the bus back to calagry when all other guest were droped off. with the same itenery as us.Read full review
Nice places to see!
On the last day everything was only told in Chinese and I was the only non-Chinese speaker. So, I always had to ask for a translation which wasn‘t so great for me
96% It was the 'best' part of my 2 week holiday in Canada
By: Anonymous | Wed Mar 06, 2019 at 12.00 AM
I can honestly say it was the 'best' part of my 2 week holiday in Canada, and there were MANY highlights throughout my entire trip. And the Lake Louise made a deep impression on me for the natural landscape.
We must said it was an memorable trip for my friends and I. Our tour guide Eve thought of everything. She was kind, thoughtful, and extremely knowledgeable about the area. We can't wait to visit these places again.