There are no options given if one is not taking the pre-decided attractions and meals. A lot of time was wasted in finding proper places to eat.
It would be great if the Tour guide can provide a list for all stops made in the tour for peopl..e to know where they can eat and roam around in the new city they are travelling to.
Communication to English speaking groups can be improved significantly.Read full review
By: Elizabeth Loaiza Castaño | Sat Nov 02, 2019 at 01.00 AM
Me pareció un tour bueno, pero prometen algunas cosas en atracciones que no tenían disponibles. Además me parece que deben ser más claros es especificar a las personas que debes si o si consumir 4 actividades o sino pagar un costo por n..o hacerlo y especificar que pagar un costo por el guía y conductor.
Además deberían explorar en qué las partes donde paran a comer no sean tan lejos de la ciudad porque las opciones son pocas y casi que te obliga a comer en el restaurante que sugiere el tour.Read full review
Tour guide was articulate enough, but no need to prohibit people from using the bathroom on the bus b/c of "smell" that will vent throughout bus. At least tell people it is okay to use if they will only pee, and not prohibit bathroom entire..ly. Makes no sense unless you are trying to save yourself time/mess emptying the tank. Also, announce the Wi-Fi password on the bus intercom and don't mumble it quietly to individuals as they ask for it so that others around have to listen in to overhear it.
Otherwise, a good experience and thorough. Tour guide was very friendly & good with kids, but needs to change the above noted points.Read full review
I thought everything was rush, rush
Sometimes you had to choose between eating something or visiting an attraction. Example: We arrived at Kingston and we had 45 mins to eat and see the attractions, basically the only place I met in Kingsto..n was the Subway restaurant.
There's no need to offer all those attractions if I won't be able to see them. I will recommend to schedule 20 more minutes to each attraction so at least we can see something.Read full review
By: Jeaneth Magdalena Guaman Solano | Wed Oct 30, 2019 at 12.58 AM
Everything was fine. I really enjoy the trip and it is incredible how you can know many places in just 3 days. The guide was funny and kind, the hotels was clean and include everything what you need and located in a central area. The only t..hing that I didn't like was the fact that they give you a short time to know some places. But considering the price the trip was awesome. I recommend it!Read full review
By: Ece Pehlivanoglu | Sun Oct 27, 2019 at 01.34 AM
The smell on the bus(some people eat very spicy Indian food that made my stomach sick) , and we were not being able to use washroom on the bus ( why would I be dehydrated, my father has diabetes and He could not drink water during trip whi..ch raised health concerns. On top of that, it is a shame that company can not even provide a single orange or banana for their customers. What is the tip for you can not even give a fruit as a treat to your customers! This was my second and last time with this tour, because things are changing negatively. Montréal is amazing city, instead of spending 1 hour on big church why don’t you let us enjoy old Montréal and Chinatown! Only good thing about trip was the driver was amazing and tour guide knowledgeable. Bus is very very old ! And the last meal that we had was horrible, very dirty restaurant, I m so so disappointed, I work so hard to afford all these extra expenses and if that is What you provide to your customers, what a shame!Read full review
guides are great! Itinerary best for first timers. we enjoyed our trip except for the hotels chosen in italy, it is a disappointment. it shouldnt be labeled as a 3 star hotel.
Limited food option was provided by the tour guide.they took us only to Chinese buffets. During day 3, he stopped us at a cheap buffet which the restaurant menu said $11 per person. However he tour guide charged us 18. This was at 10:30 A..M and called it brunch. Except for the food, everything was pretty much good.Read full review
This was an excellent tour - we had Ken as our guide for the 3 day ontario/ quebec tour. He was an excellent guide - very professional but also very kind - the driver was excellent - the tour was well organized and really did capture the ..essence of Ottawa, Montreal and Quebec - the accommodations and the food were also excellent - we would reccomend this tour to anyone - thank youRead full review
By: Richard C P Mui | Tue Oct 22, 2019 at 02.34 AM
The only gripe that I have, is with the hotel amenities. The first is, some showers were simply a trickle on full trotle, and lastly a more harmful treat, sudden cut-in and cut-out of cold or very hot water as though the mixture you adjuste..d suddenly don't work anymore.Read full review