Our family of 3 joined the tour on 22nd July 2019. We had a great time and enjoyed ourselves despite the long coach journey, especially on the last day. The tour was very well-planned despite the many attractions we tried to cover over 3 ..days. Our driver and guide took really good care of the 53 of us. However, as it was a super peak season so we were allocated a older coach that could not travel faster that it should, especially up-hill and along the highway. The hotels were clean and comfortable. We will definitely go back on our own to cover some attractions in greater depth.Read full review
It was difficult to get on and off the bus as the step was too high. There should have been a portable step. No charging outlets on the bus. The tour guide's accent was difficult to understand. Too many Chinese buffet restaurants.
By: Rosana dela Rosa | Sat Jul 27, 2019 at 01.49 AM
I’ve been a customer of this agency for how many years now cause I trust them. Everything are well organize. From purchasing tickets and the tour itself.
I am satisfied with my trip, but there is room for improving to get 5 stars:
1- the cup holder in the bus need to be cleaned.
2- the driver was in the bad mood. While loading the luggage in the cabin, he told me to bring my luggage on to t..he bus but I disagree and he threw my luggage on top of others instead of put it down. I found that was an act of disrespect the customer.
3- the driver and tour guide had few time disagreement. They need to get along moreRead full review