Hi, I would like to book for this 3 days trip to Antelope Canyon. I live in Dallas and I saw that I can go directly to Las Vegas. I have some doubts:
1) I would like to know what is the process?
2) Which documents do I need to show besides my Mexican Passaport ( I am here for work).
3) I´ve read that I need to wait to have your confirmation on the dates I want to go, before to buy the flight to Las Vegas.
4) So, to get this confirmation email for the dates,I need to pay first, right?
5) If I will join the tour in Las Vegas, at what time is the meeting in Las Vegas to check in the hotel and details for the next day to go to Antelope Canyon?
Thanks in advance, I am really hoping to join you guys in this and another tours.
Dear Mirna,
Please be advised that you must place your reservation online with a full payment, once your reservation is confirm you will required to present your Photo ID and E-ticket that will be sent you by email.
We highly recommend for you to place your order since the Tour is subject to confirmation, will take 1-2 business days from date you placed your order.
Please choose one of the meeting points when placing your reservation, do note that the departure and end will be in Los Angeles.
Best Regards,
Leah
Customer Service Rep
I was on the 4 day tour from New york to Canada last year in August. After I made my payment online and we got on the bus, we were told I needed to pay over eight hundred dollars again which I was not aware of as at the time I made my first payment online. I had to pay for that. Now my parents will be coming to new york in September and I want them to do the Niagara new york tour. Pls any hidden charges again apart from what am seeing online???
Dear Adeyemi,
Please be advised that All admission tickets are excluded from this tour package.
Niagara Adventure Theater Movie $12.00/Adult; $8.00/Child (3-12); $12.00/Senior(65+)
Maid of the Mist $19.25/Adult; $11.20/Child(6-12); $19.25/Senior(65+)
Niagara Jet Boat Adventures $66.00/Adult; $56.00/Child(12-, minimum of 40 inches tall); $56.00/Senior (55+)
Niagara Falls In-Depth Tour(Whirlpool State Park and Old Fort Niagara) $25.00/Adult; $15.00/Child(3-12); $22.00/Senior(65+)
Secret Caverns Tour $18.00/Adult; $10.00/Child(6-12); $18.00/Senior(65+)
Thousand Islands Cruise(US Side) $27.00/Adult; $15.00/Child(3-12); $27.00/Senior(65+)
All Service fees, personal expenses for meals, tour guide serice fees and admissions are excluded from this package and must be paid in cash.
Thank you for your inquiry.
Best Regards,
Lupe
Customer Service Rep
hi
i am trying to call the number in this page but got someone talking about a promotion to Baham. please give me a number i can call and ask before i do the booking.
Dear Laila,
Our customer service call center number is 1-866-933-7368, feel free to give us a call if you have any questions.
Best Regards,
Lupe
Customer Service Rep
Dear Carolina,
This is a 6 hour Tour that will depart and end in Toronto. This tour includes Modern vehicles such as Mercedes-Benz Sprinters, Professional tour guide Driver, Complimentary pick up and drop off at all downtown Toronto hotels and residences and Admission to Casa Loma.
All personal expenses are excluded and Tips to the driver.
Some of the attractions are:
POLSON PIER
Polson Pier is the perfect spot to get a great photo of downtown Toronto.
FORT YORK
Fort York features Canada's largest collection of original War of 1812 buildings. Take a step back in time as you learn about Canada's history.
CN TOWER
The CN Tower is an awe-inspiring architectural and engineering wonder of the world that is a symbol of pride for Toronto residents and all Canadians.
DISTILLERY DISTRICT
The Distillery District is a popular area for arts, culture, food and entertainment. This national historic site includes 44 heritage buildings and numerous brick-lined courtyards.
YORKVILLE
Yorkville is Toronto's premier shopping, dining and tourist district and has been compared to New York's Fifth Avenue and Chicago's North Michigan.
ST. LAWRENCE MARKET
National Geographic named the St. Lawrence Market one of the world’s best food markets in a special article entitled “Food Journeys of a Lifetime.”
CASA LOMA (ADMISSION INCLUDED)
Experience the elegance and splendor of the Edwardian era at Casa Loma, the only full sized castle in North America and Toronto's premier historic attraction.
OCAD
Marvel at the Ontario College of Art & Design building – a black and white “tabletop” perched on multi-color steel legs.
EATON CENTRE
A destination in itself, named after Timothy Eaton, the owner of the site’s original department store, this popular shopping mall is now home to 335 shops, including the flagship store of the Hudson’s Bay Company, North America’s oldest company.
Thank you for your inquiry.
Best Regards,
Lupe
Customer Service Rep
Hi Kevin, i had a question about the trip. Do you pick up and drop off at Flushing NY? What is the usual time to drop off? So if i book a trip for Saturday and sunday then do you drop off by Sunday evening or afternoon? Please email me at [email protected]
Thanks
Dear Aleenna,
You have the option to get pick up and drop off in Flushing and the tour normally returns around 830 pm.
If you book on a Saturday you will be back on evening.
Thank you for your inquiry.
Best Regards,
Lupe
Customer Service Rep
Dear Nada,
Thank you for your inquiry.
Reduction available for second child in double room with two adults (2 adults, 2 children, no extra bed). Please request special rate directly with customer service.
* Child: 2-11 years of age
Best Regards,
Lupe
Customer Service Rep
Hi,
What all places are included in this trip? Does this include Entry fees for various places? If these are not included, can you let me know what are the places to visit in DC and Niagara and what are the charges so that we can prepare our budget and plan accordingly.
Dear Jasmina,
Some of the highlights for this trip is
Washington D.C., Niagara Falls, Corning, Corning Museum of Glass, White House, Lincoln Memorial, Jefferson Memorial.
All admissions must be paid in cash on the day of the tour, for detail information for the admissions please reference back to the itinerary section and you will be able to see all attractions and fee admissions.
Best Regards,
Lupe
Customer Service Rep
Hi,
I would like to register for this package on 22 August, only for one person, do I have to make the plane ticket or should i book for the package? if I come to Calgary airport, is there anyone to pick me up? and what about the departure, does the package include take me to airport as well?
for the meal plan, is it ok not to take it, is it compulsory to take? ! i prefer to have my own meal with me. one more thing for the hotel, i read that it will be sharing, i am a female and i want to make sure that it will be sharing with same gender (female).
Thanks
Dear Lolo,
Please book any airfare you may need after your reservation for the tour has been confirmed. The tour includes airport transfers in from Calgary airport on day 1:
Domestic and International: pick-up time is from 9:00 AM to 9:00 PM every 2 hours(9:00 AM/11:00 AM/1:00 PM/3:00 PM/5:00 PM/7:00 PM/9:00 PM) at Information Center Exit 7.
You will be given the option to pre purchase meals or pay for your meals during the tour. Rooms booked are private and will only be for travelers under the reservation.
Thank you for your inquiry.
Best Regards,
Leah
Customer Service Rep
Dear Priscilla,
For more additional information on the pricing on the jeep tour, please make sure to place this request on the comments section of your reservation.
Best Regards,
Lupe
Customer Service Rep
Hello!
I have some questions regarding this 5-Day Canadian Rockies Tour ... hopefully you will be able to help me answer them :)
1) Do we each get an individual national parks pass? I'd like to visit the Banff caves if we have time after our day trip in Banff.
2) Are there free airport pick up / drop off services?
3) Will the tour be in Cantonese / Mandarin?
4) What are the start/ end times for each day?
5) How far away is the extension hotel from the Calgary airport?
5) What type of breakfast/ lunches will be provided if I choose to include the meal plan (not upgrade)?
6) Are there nearby grocery stores/ other food places around the places we'll visit?
7) What is glacier adventure?
8) What activities are available for those who decide to opt out of the Gondola + Glacier Adventure + Skywalk + Maligne Lake Cruise?
Thanks!
Dear Patty,
This 5 day Canadian Rockies tour is a bilingual Chinese and English tour.
We do provide airport and drop off services, once reservation is confirm we will collect your flight information to arrange pick up. Any hotel information or tour guide information will be provided to you at least a day before the departure date, meal information will also be provided by email.
The National Park pass will only be valid only for the day of the tour, will not valid after the tour ends.
Please reference to our Itinerary section for more information on each attraction you will visiting.
Best Regards,
Lupe
Customer Service Rep