Hi, we (2 pax) are keen in the 7D tour in May 2008
1) Is there time for us to take a cruise at Statue of Liberty during this tour?
2) How much time do we have at Woodbury Outlet? How far is the Outlet from New York Manhattan?
3) If we are extending our stay in New York after the tour, can we drop off at New York, maybe Chinatown instead of at JFK airport?
4) Is the tour on either 18/5 or 22/5 still available for 2 pax?
Thks, Ja.
Dear customer:
We will arrrange about one to one and half an hour for the cruise at Statue of Liberty duing this tour. Normally we are going to stay at Woodbury Outlet for one and half and hour. (About two more hours away from Manhattan area). We are going to drop all our customer from Chinatown, Flushing or Airport.
Yes, we still have seats available on both date.
Thank you for your inquiry.
- Customer Service Rep.
AllenW.
www.tours4fun.com
Hello,
I did not understand I can get back the chargeback fee or not. My further questions:
1. How shall I fill in the reservation form, if they want to be in a room for 3, but the third person comes from Holland and she will pay it and I pay for the two?
2. You did not answer my former 2nd question.
3. If I pay for the 23rd August tour in a week, can they get the ticket at the beginning of June before they leave from home?
4. Can we get some discount if they join a one day Disneyland tour, too?
Thank you for your kindness, Mrs Huszar
Dear Mrs. Huszar,
In regards to the chargeback fee, if you were to chargeback (ask for a refund on your credit card) after charging your credit card, without valid reason, we have the authority to charge an additional $100 for fees involved. But if you were to not chargeback, you will not be charged for the $100 fee.
If your friend wants to pay with a separate credit card, please have her include her credit card information in the comment section. We will adjust the main credit card amount and charge the additional credit card and e-mail you the adjusted information.
Once you have completed your payment and requirements for your reservation, we will then process and issue you an e-ticket for the reservation. The e-ticket is issued through e-mail and can be printed on any computer that has internet access.
We can offer you a 5% discount on the additional Disneyland Tour, after your 1st completed reservation.
Thank you for your inquiry,
Best Regards,
Julia
Customer Service Rep
www.tours4fun.com
Dear Customer;
The tour will be conducted in English and Chinese because many Asian customers will join the tour. However, anyone who can understand basic English will be able to enjoy the tour. You will have some meals at Asian food restaurants but not all the meals.
Thank you.
Regards,
Beth Anne
Dear Patty Zhang,
Hotel pick up are available for the Mission Valley - Hotel Circle, Downtown GasLamp District, Old Town, and most Holiday Inns.
Thank you for your inquiry.
Julia - Customer Service Rep.
www.tours4fun.com
Hi
I understand that Free Aiport Pick up only offers from 9am to 10pm. If I book a flight and it did not get there before 10pm, does EWR have a free shuttle to transport us to the hotel. And who will be at the hotel for helping us to check in or our name is already there and we just need to check in by ourselves
Thank you
EWR hotel offer free shuttle bus service only about 7 mins away from EWR Airport. Or you can take taxi that cost about 10 dollars to catch to hotel.
Thanks for your inquiry.
Allen Willsion
Customer Service Team
www.tours4fun.com
hello,
My parents speaks only chinese therfore I am questioning if there will be any concern for them to join the tour,
will the entire tour be based in English? And What is the average age and nationality of peop that join this tour to Denver, as my parents may be uncomfortable with their language barriers. thanks
Dear Simon:
The tour will be conducted in English and Chinese because many Asian customers will join the tour. However, anyone who can understand basic English will be able to enjoy the tour. Also many international customers including Spanish-speaking customers enjoy this tour. You will have some meals at Asian food restaurants but not all the meals.
We will arrange Chinese speaking tour guide pick your partens from airport on the first day of this trip.
Thank you.
Regards,
Allen Willsion
Hrishika
Then only available pick up time and location is at: 06:30pm Broadway, between 46th and 47th Streets. Thank you for your inquiry.
Regards,
Sally
Customer Service Rep
www.tours4fun.com
Dear Ruth,
This tour package has a bus that takes our passengers to major sights and stops for them to enjoy the scenic views. The tour guide will give tourists ample time to walk around, take pictures, and enjoy the view at each stop. Tourists who are looking for a way to visit many sights, but to also not wear out, will enjoy this tour. Thank you for your inquiry.
Regards,
Sally
Customer Service Rep
www.tours4fun.com
Hello, I would like to book this tour for my daughter and her friend. I have some questions about it:
1. As I read the Customer Agreement I found there $100 chargeback fee. Does that mean I have to pay the $1288 plus $100? Is that per person or by the amount? So how much will be the total amount?
2. I understand you have the right for changes. Can the final price can be higher after that I paid it?
3. As I am a foreigner and my bank card has a certain limit for a day can I pay by bank transfer?
4. The Customer Agreement contains that you send the E-ticket only 2-4 days before the departure. My problem is that they will leave their home two months before that tour. What is the solution in this case?
Thank you, Mrs Huszar
Dear Huszarne Farkas Zsuzsanna,
Chargeback means to claim your money back on a transaction. So if you should conduct a chargeback for unsupported reasons, Tours4Fun can charge the full amount of the original transaction, plus $100 as fees. If there should be more than one transaction, it would be $100 per transaction. So in your example, $1288 + $100 = $1388. After you have made your reservation, should there be a reason to adjust your tour price, we will notify you in advanced.
You may select your payment option as bank wire transfer when proceeding with your tour package booking.
Depending on how far in advanced you make your reservation online, we will try to issue an e-ticket at least 2-3 days before your departure date. If we have all the necessary information to process your reservation, we can possibly issue you an e-ticket immediately.
Thank you for your inquiry. We hope to see your reservation soon.
Regards,
Sally
Customer Service Rep
www.tours4fun.com