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Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Celebration Tour with Black Canyon Rafting and Ch
Cynthia
Dec 11, 2012
 
Q:
Is there an overweight surcharge if I weigh a lot?
QnA
View answers (1)
A:
| 2012-12-11 01:41:25

Hi Cynthia:

Thank you for your inquiry.

For any helicopter or airplane tours, there are weight restrictions for the tours, as the aircraft can only handle so much weight per flight.

Due to this fact, anyone over 275lbs will be charged an additional surcharge which varies per tour.

Please contact our customer service department directly or leave a note in the comment section of your online reservation with your weight and we will be able to confirm the additional charge for the tour you are interested in.

Chris
- Customer Service Rep.
www.tours4fun.com

Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Canyon West Rim Helicopter Tour" target="_blank">Grand Canyon West Rim Helicopter Tour" target="_blank">Monument Valley, Lake Powell, Rainbow Bridge Airplane &
Evans
Dec 11, 2012
 
Q:
What do I need to bring with me while on tour?
QnA
View answers (1)
A:
| 2012-12-11 01:38:48

Hi Evans:

Thank you for your inquiry.

All passengers must have a government issued valid photo identification card, such as a state driver’s license, or a passport for check-in service at the airport.

We highly recommend all passengers bring or purchase a bottle of water to bring with them while on tour. Most people that are not used to the desert region will need additional water, as the weather is drier than most are used to.

Chris
- Customer Service Rep.
www.tours4fun.com

Monument Valley, Lake Powell, & Rainbow Bridge Airplane
Danny
Dec 11, 2012
 
Q:
What happens if I get there for my tour and the weather is bad?
QnA
View answers (1)
A:
| 2012-12-11 01:38:12

Hi Danny:

Thank you for your inquiry.

Flights are occasionally cancelled due to inclement weather, such as, high winds, low clouds, rain, or snow. However, we try to remain up-to-date about weather changes in the area and notify customers as far in advance as possible if their tour is cancelled.

Also, customers who have their tours cancelled due to weather issues will be offered a reschedule for their tour, either later the same day or a different day.

If we are unable to accommodate you because the bad weather persists, we will offer a full refund for your reservation cost.

Tom
- Customer Service Rep.
www.tours4fun.com

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