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Combo: LA City Tour & Hollywood + Universal Studios
Ajoy Singh
Aug 04, 2013
 
Q:
We plan to take up this 1-day LA tour. We'll like to be picked up from Hotel Holiday Inn Express Hawthorne, and will like to be dropped at Airport (for returning to Kansas the same evening). Kindly confirm if this is possible in this package. Regards, AJOY sINGH
QnA
View answers (1)
A:
| 2013-08-05 13:16:20

Dear Customer,

The one day tour only offers complimentary pick up and drop off at the assigned location.

We will not be able to provide drop off at the airport at the end of the tour.

Thank you for your inquiry.


Best Regards,
Edgar
Customer Service Rep

3-Day Ottawa, Montreal, Quebec City & Thousand Islands
Michelle
Aug 04, 2013
 
Q:
Hello, I'm just wondering if there's a minimum number of attractions we have to visit in order to not paying for the $30 opt-out fee ? What if we're only visiting Saint Joseph Oratory, Notre Dame Basilica and the Olympic Tower?? Also, on site it said the service fee 'suggested' $8/day means that this is mandatory ??? In addition to that, is there any low price restaurant around the area ? Since we're on budget, it would be greatly appreciated if you answer our concerns. Thanks :)
QnA
View answers (1)
A:
| 2013-08-05 16:32:40

Dear Customer,

Guest must participate in at least 1-2 optional tours to avoid the additional surcharge of CAD $30.00.

The service fee for the tour guide/ driver is mandatory, guest must pay a minimum of $8 per day/ per person.

Meal stops are arranged by your tour guide, while on tour, at various restaurants, buffet areas, and food courts.

Thank you for your inquiry.


Best Regards,
Edgar
Customer Service Representative

6-Day East Coast Tour From New York: Philadelphia, D.C.
Plamena
Aug 04, 2013
 
Q:
what means "standard size luggage" (think) :) ?
QnA
View answers (1)
A:
| 2013-08-04 21:41:10

Dear customer,

One medium size luggage is approximate 50 lbs and one carry on per customer.

Best Regards,
Andy
Customer Service Rep

7-Day West Coast Tour From LA: Las Vegas, Grand Canyon,
Chirag Sanghavi
Aug 04, 2013
 
Q:
I am interested in buying 7-Day Package which starts & ends at LA. But I will reaching LA at around 11 PM in the night and your bus service is working till 10:30 PM only. So could you please tell me , how much we need to pay extra for airport transfer from LA to Hotel ?
QnA
View answers (1)
A:
| 2013-08-04 21:39:02

Dear customer,

The price does depend on how many passengers will go on tour, please view the additional late prices:

(Domestic)1 person 10:30pm-11:30am(+$65/Person)
(Domestic)2 person 10:30pm-11:30am(+$32.5/Person)
(Domestic)3 person 10:30pm-11:30am(+$21.67/Person)
(Domestic)4 person 10:30pm-11:30am(+$16.25/Person)
(Domestic)5 person 10:30pm-11:30am(+$15/Person)
(Domestic)6 person 10:30pm-11:30am(+$14.16/Person)
(Domestic)7 person 10:30pm-11:30am(+$13.57/Person)
(International)1 person 9:30pm-11:30am(+$65/Person)
(International)2 person 9:30pm-11:30am(+$32.5/Person)
(International)3 person 9:30pm-11:30am(+$21.67/Person)
(International)4 person 9:30pm-11:30am(+$16.25/Person)
(International)5 person 9:30pm-11:30am(+$15/Person)
(International)6 person 9:30pm-11:30am(+$14.16/Person)
(International)7 person 9:30pm-11:30am(+$13.57/Person)

Best Regards,
Andy
Customer Service Rep

Universal Studios + LA City Tour" target="_blank">Las Vegas Super Night Tour" target="_blank">Universal Studios + LA City Tour" target="_blank">6-Day Yellowstone, Grand Teton & Mt. Rushmore Tour From
rocio vargas
Aug 03, 2013
 
Q:
hi. i would like to take this tour in november 2. are the same days of departure? when do you show this dates in the calendar to book? is there any change in the tour releated to the weather?
QnA
View answers (1)
A:
| 2013-08-03 18:20:38

Dear Customer,

Regretfully, we do not currently offer Yellowstone tours operating past mid October as the colder weather is not conducive to travel.

Thank you for your inquiry.

Best Regards,
Edgar
Customer Service Rep

9-Day Grand Canyon/Antelope Canyon, Las Vegas, Los Ange
Mahadeo
Aug 03, 2013
 
Q:
In continuation to my earlier question. Is hotel accommodation on my day of arrival to LA is part of tour cost?
QnA
View answers (1)
A:
| 2013-08-03 16:33:24

Dear Customer,

Yes, the 8 nights hotel accommodation is included in the total package pricing.

Thank you for your inquiry.

Best Regards,
Edgar
Customer Service Rep

9-Day Grand Canyon/Antelope Canyon, Las Vegas, Los Ange
Mahadeo
Aug 03, 2013
 
Q:
1. Have already booked air ticket i.e. coming to LA on 26 August afternoon and Leaving on 5 Sept 2013. Will I get Airport pickup and Drop? 2. It says upgrade is free what is the meaning of (Upgrade Price)Easy Book item no 4?. Also the hotel mentioned under list can I book through you for my arrival (one day) and on our departure day (two days) 3. Couple of reviewer have observed • Yosemite should not have been on last day and in spite Disneyworld or Universal Studio should have been last day. • For the one day tours, come prepared in your sports gear because most of the time you will be chasing the tour guide who will be holding a flag high and walking as though he is participating in the 30 mile Olympic walking competition – this scenario is not going to work well with us as my wife have knee problem and she can not walk fast or continuously, >>> your comment on above two will be highly appreciated before I actually book this tour
QnA
View answers (1)
A:
| 2013-08-03 16:32:04

Dear Customer,

For your interested tour we do offer complimentary airport pick up on day 1 (8/26/2013) when the tour ends on September 3rd we will provide drop off at the airport.

Your arranged flight will depart on September 5th; therefore, you will need to arranged your own transportation to the airport.

Yes, this tour does currently offer a free upgrade for a check in date between 8/1/2013 through 12/10/2013, you may choose your preferred hotel from the options available.

The order of the day to day itinerary is adjustable depending on tour start day. The itinerary stated on the website is a guideline and tours are not always conducted in the order mentioned.

Please keep in mind there will be walking involved in this tour.

Thank you for your inquiry.

Best Regards,
Edgar
Customer Service Rep

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