Dear Customer,
The tour is conducted in a large, air- conditioned motor coach bus.
The maximum occupancy is approximately 60 passengers.
Best Regards,
Edgar
Customer Service Rep
Hello! We'll arrive to JFK airport on Dec.18 from a 10-hr flight from Doha Qatar. Since our 7, 9 and 12 yrs old kids will be traveling with us, I anticipate a welcoming rest after the flight before we'd begin with the tour.
Questions:
1. Is there a scheduled tour the following day of Dec.19?
2. Shall we get hotel extension prior to the tour departure? I tried including it via 'Easy Book' but it doesn't mention if we're getting 2 rooms for the computed rate?
3. What's gonna happen to our luggage? I expect that we'll make a full check-out so we'll carry them with us during the tour and towards the next hotel stop?
4. On Christmas Eve, we'd like to spend it at NY where we can see the christmas spirit at its peak. So can you drop us nearest to your recommended hotel after the tour?
5. What restrictions should we expect from this tour given the winter weather?
Dear Customer,
If you wish to travel on December 18, we do offer complimentary airport pick up on day 1 between 9:00am-10:00pm.
The tour guide will then transfer guest from the airport to the first nights hotel. There is no scheduled tour on day 1, although there is an optional New York city night tour, at an additional cost.
The hotel accommodations for the duration of the tour are included in the package pricing.
The actual tour will begin on day 2, in your case on December 19.
Please refer to the following link for hotels we offer in the New York city area.
https://www.tours4fun.com/hotels/new-york/usa-new-york-hotels/
Although, your interested tour will only provider drop off at the airport or at Chinatown, New York.
Please note that some of the optional tours offered, will not be available during the winter, such as the Maid of the Mist.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
Unfortunately, the last operating date for your interested tour is on October 5th, 2013.
We currently do not offer any 5 day tours that will visit Yellowstone near the end of October.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
Hello, I intend to buy this tour code 46 - 153. But I need to ask you more questions. I am with my Family, 5 adults and 1 Child. as I read from your price, there is buy "2 get 2 free". Does it mean I pay for 4 persons and the 2 Free? and how much cost that I have to pay? and how many rooms that we get? thank you for your attention.
Dear Customer,
Yes, for your party of 6 you will technically only be paying for 4 people instead of all 6.
You will need to make a reservation for 2 rooms, if there are 3 guest in each room the tour cost will currently be a total of $2,778.00.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
Hotel accommodations for this tour are 3-3.5 star hotel accommodation, similar to a Holiday Inn or Comfort Inn.
The confirmed hotel details will not be available until a reservation itself is confirmed.
Thank you.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
Each guest is allowed to bring one standard size luggage and a carry with them for the duration of the tour.
The luggage will be kept in a compartment underneath the bus.
Thank you for your inquiry.
Best Regards,
Edgar
Customer Service Rep
As last question, we will book tour code 2-628, but we will early checkin on 09/12/2013 at Holiday Inn la Mirada (the same hotel in tour)
When making reservation we can not find "Holiday Inn la Mirada" in option list. Please help us to do this. Thanks
Dear Customer,
Currently, guest do not have the option to pick which hotel will be provided on the first night, or through out the tour.
Please note the confirmed hotels that will be used for the tour, will not be available until a reservation itself is confirmed.
Best Regards,
Edgar
Customer Service Rep
Dear Customer,
Your interested tour offers airport pick up on day 1 between 9:00am-10:00pm.
For customers who arrive earlier and want to meet the tour at the airport, please refer to the following meet points:
JFK - Terminal # 7 "Hudson News" newsstand
EWR - Terminal A, Baggage Claim Area of American Airlines
LGA - Terminal B, Baggage Claim Area of American Airlines
If you do not wish to be picked up from the airports or self transfer, you can choose to be picked up from Chinatown(87 Bowery st. #202, New York, NY 10002) before 6:00pm.
When tour ends, you could be dropped off to Chinatown as well.
You can also choose pick up point of Flushing(133-31 39th Ave, Flushing, New York, NY 11354).
Please make a comment when you make reservation if you'd like to be picked up from Chinatown or Flushing to confirm pick-up details.
Best Regards,
Edgar
Customer Service Rep
We make a reservation tour code 2-628 for 2 adults. The total amount is 218 * 2 = 436USD.
Is the total amount included Mandatory fee 80USD * 2 = 160USD ?
Dear Customer,
The mandatory admissions fee is not included in the total packaged pricing.
The $80.00/per person fee must be paid for while you are on tour.
Best Regards,
Edgar
Customer Service Rep