Dear Fred,
2 night hotel accommodations are included in the package price.
We will be able to confirm the exact hotel information once your reservation has been confirmed.
We do not provide airport pick up. You will need to choose one of the pick up locations listed on our website in order to join the tour.
Best Regards,
Jane
Customer Service Rep
Hi, I'm interested in your Tour Code:208-5722.
I have a question on pricing.
We arrive 17th Oct 2014 Friday. Is the price US$612 per person for twin sharing on that day?
On your pricing page, it says Special Price/Person By Occupancy (2014-06-16 to 2014-09-30) What does the date mean?
Dear Hui,
The current price is $612.00 per person based on double occupancy, when there are 2 people sharing 1 room.
Best Regards,
Jane
Customer Service Rep
Dear Sriploy Ratanasirintrawoot,
The departure location for this tour is 2800 Leavenworth St, San Francisco, CA 94133. Please take a taxi from your hotel to the departure location. The distance from SFO airport to this pick up location is around 15 miles and the taxi fee is about $60.00.
Best Regards,
Justin
Customer Service Rep
Dear Michael,
They are almost the same but with different departure cities. The pick up locations for 6-4408 are in Bay Area while the pick up locations for 6-4372 are in Los Angeles and Las Vegas.
Best Regards,
Justin
Customer Service Rep
DEAR SIR
we are 5 people ( adults) - one family
we are interested in 2 trips 1) grand city tour 2) 4.5 hours szentendre . plan for sepember 13-16 2014 . Do you have any promotion? 1@@plush;1 free ? please advice
thanks
Gidon
Dear Gidon,
Currently, we do not offer a promotion for the Grand City tour and the 4.5 Hours Szentendre Nostalgia Tour.
You are welcomed to book at the price listed as we are sure you will enjoy this amazing tour!
Best Regards,
Justin
Customer Service Rep
We are told that disembarking from ships will be 2 hours after docking. On days when ship has been docked overnight at what time will passengers be able to disembark? We need this information to meet people and when renting a car.
Dear David,
Please contact our cruise department at [email protected] or you can call the cruise department directly at 1.855.656.6725 and they will be more than happy to further assist you.
Best Regards,
Jane
Customer Service Rep
Dear rozerin,
Thanks for your inquiry.
A valid passport and visa are required to enter Canada. Please visit http://www.cic.gc.ca/english/visit/visas.asp for visa requirements and exemptions for visitors.
Regretfully we are not in charge of applying visa for our customers. We suggest you apply visa by yourself in advance accordingly then book the tour to visit Canada.
Best Regards,
Emma
Customer Service Rep
Dear Ivaylo,
Thanks for your inquiry.
Tour guide will arrange time for you to view the sightseeing places we mention in the tour itinerary and the time arrangement is subject to tour guide's arrangement.
This tour package will not include breakfast and meals, however, you have the option to pay for meals the tour guide arranges.
Best Regards,
Emma
Customer Service Rep
Dear David Murata ,
Please contact our cruise department at [email protected] or you can call the cruise department directly at 1.855.656.6725 and they will be more than happy to further assist you.
Best Regards,
Jane
Customer Service Rep