Hi! I just booked a tour for two this Sept 7 to 9.
I'm just wondering if you guys can give me a detailed itinerary for the entire tour like at what time are we going to be in the hotel on day 1, what time we're meeting up to start days 2 and 3, etc.
And if we take all the optional tours on day 2, is there still time left to go to Alcatraz or to meet up with relatives in the Bay area?
Dear Riel,
The detailed schedule will be provided by the tour guide as the tour guide will need to adjust according to daily traffic and weather condition. Please ask the tour guide when you join the tour for this.
If you choose to take all the optional tours on day 2, there will be no free time during the day for yourself to arrange. So you will not be able to go to Alcatraz or meet your relatives.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
On the selected day of my tour, if there is not enough passenger registered for the tour on the plane, then whether the tour will be cancelled or keep going with few passenger? the fly will take 2 hours? tks
Dear Peter,
The tour will be cancelled if there's not enough passenger registered for this tour. But according to our experience, this is one of our most popular airplane tours to Grand Canyon, so you don‘t need to worry about insufficient passengers.
The duration of this tour is around 4 hours including hotel pick-up and drop-off. The flight time is approximately 20 minutes.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
We will be in the USA from Australia in 2015. Could you give us some indication of the start and finish dates of
your tours for the year.
Also when will the 2015 schedule of tours be posted on the internet, so we will be able plan the dates to book our airfares.
Looking forward to your reply, Regards Patrick bell
Dear Patrick Bell,
Regretfully currently our 2015 tour schedule is not available, and usually it will be available at the end of this year. So please come back and check with us by then. Usually Yellowstone tours will start in the beginning of May, and end in October, but this is subject to the weather condition.
Please also note that usually we suggest our customers to book their flight after we confirmed the tour. This is because Yellowstone tours are popular during the summer and seats can be sold out fast.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
We wish to book this tour for September 8, 2014. Will you pick us up at our hotel, London Hilton Metropole?
Can we book our entrance to Highclerc Castle through your company?
Dear Barbara,
Please leave your hotel address when booking so that we can confirm the availability for you.
We will not be able to provide you the admission to Highclere Castle, as it's excluded in the tour price, you can purchase at the ticket office.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
I'd like to travel by this package from 25~27 or 26~29 Aug.
i have some question.
First, I'm only one person who can book this packge .
Is there any room or package for joining other people to save the money ?
Second, I'd like to go on a free trip in san francisco on second day.
Can I do that ?
Dear Kate,
Regretfully we will not be able to provide you room share service with other passengers due to privacy issues. But you can try to find a travel companion by yourself or by posting here,
https://www.tours4fun.com/travel-companions/
The hotel we use in San Francisco will not be in downtown area, and usually it will take approximately 40 minutes to downtown from the hotel. So it would be inconvenient for you to go on a free trip by yourself. However, there will be some free time in the afternoon on the second day if you don't choose to join the optional tour.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
Is there room for Sept. 4 tour? Does the tour ends promptly at 6:30? What time will the drop off be at vancouver airport? How much extra for transfer to vancouver airport on Sept. 7? Thanks! I am planning to fly out at night on 9/7?
Dear Wendy,
Currently this tour is still available to book for September 4. Approximately this tour will end at 6:30pm, but it's subject to daily traffic and weather condition.
Regretfully we will not be able to provide you airport transfer service with extra cost. We can drop you off in Richmond, and you can arrange the transportation by yourself to the airport after that, usually it will take around 20 minutes from the dropoff location in Richmond to Vancouver airport.
You can also consider booking a 5 day package inlcuding pre travel accommodations and aiport transfers.
https://www.tours4fun.com/canadian-rocky-mountain-5-day-tour-package.html
Thank you very much.
Best Regards,
Enny
Customer Service Rep
We am a couple intending to arrive in Fairbanks via RV, staying at Rivers Edge Resort & RV park on the 10 Sep 2014 till 11 Sep 2014 and departing 12 Sep 2014.
We are interested in an Arctic Circle tour and a Chena hot spring/Ice Museum tour to have a chance at viewing the Aurora Borealis Northern lights.
May i know if there is a packaged deal on this itinerary that departs both days 10 Sep & 11 Sep in the afternoon till wee hours and if there will pick up available from my Fairbanks accomodation at the Rivers Edge Resort and RV park.
Thanks,
Samuel
Dear Samuel,
The 2182-19954 tour will combine the Northern lights, hot springs and the ice museum with available departures on September 10 and 11.
We will be able to arrange pickups out of the Rivers Edge resort for this tour.
Best Regards,
Steve
Customer Service Rep
we are a couple arriving via RV to Fairbanks on 10 Sep 2014 and should be accomodating at the Fairbanks Rivers Edge Resort and RV park.
May i know if there will be transportation provided to pick us up from this location in Fairbanks between 1315H-1400H?
Will meals be provided on this excursion tour? what meals will be provided for?
Thanks,
Samuel
Dear Samuel,
We will be able to arrange for a pickup out of the River's Edge Resort for the Northern lights tour with pickups arranged around 1-2pm.
Sandwiches, sweets and hot drinks will be complimentary on this tour.
Best Regards,
Steve
Customer Service Rep
Dear Norbert Razso,
The Service fees to the tour guide and the Grand Canyon entrance fee are mandatory payable amounts on tour.
Thank you very much.
Best Regards,
Enny
Customer Service Rep