Dear Susanna,
The tour will leave New York after picking up customer in Flushing at 8:30am. Please view pickup information in "Book Now" section on tour itinerary page, you will need to choose a date in the calendar first to view pickup information.
Thank you very much.
Best Regards,
Enny
Customer Service Rep
What is the exact schedule for this tour in December?
I understand that day one we are going to Corning Museum of Glass (price excluded) and the Niagara falls at night illuminated (price included)
day two we are going to the Niagara falls with the opportunity to do the Niagara Falls In-Depth Tour.
or isn't that right?
Dear Marit,
The online itinerary reflects what areas and points of interest that the tour will highlight.
Tour route may be changed or reversed; If order of day-to-day itinerary is important to you, you may contact us 1-2 days prior to departure date to re-confirm the final itinerary or leave a comment on the check-out page so we can try to confirm more details for you after we receive your reservation.
Best Regards,
Tim
Customer Service Rep
we are 3 adults taking TOUR2-604...for triple occupancy do you provide extra bed ? have we to pay extra for the third person except at the los angeles hotel?
Dear NANDHINI KUMARAN,
The hotel rooms booked with your tour will usually feature two double beds, which are meant to provide adequate comfort for two travelers.
The 3rd person, must share with the 1st & 2nd travelers in the same room (2 double beds). For Extra beds, extra items and services (such as extra toiletries and towels) please check directly with the hotel for availability and any additional fees.
When you select 3 passengers in the booking area of the tour page, the system will automatically add the applicable admission fee = $24.00 ( Los Angeles hotel).
Best Regards,
Tom
Customer Service Rep
Dear Dejanire,
The third and fourth guest joins the tour for FREE on share room basis.
Simply select 4 guests when placing your reservation online, and the system will quote you accordingly.
The first two passengers will pay the double occupancy rate of $480.00 USD each. Total for 2 guests will be $960.00.
Total for 4 guests will remain the same price of $960.00 (2 people free).
Best Regards,
Tiffany
Customer Service Rep
Hi, i will arrive in SFO airport around 8am on Oct. 8th. Do you offer airport pick up for the Yosemite 1 day tour or do you offer 1 day tour to Carmel with airport pickup?
Dear Chen,
We apologize, but airport pick-up service is not available with the 1 day tours. The tour will specify a particular departure location listed on the website.
For the In-Depth Yosemite National Park Tour, Pick-ups + Drop-offs at all Fisherman Wharf and Downtown Hotels (Please remark your hotel location in the comments column when booking)
Best Regards,
Tia
Customer Service Rep
I understand that your schedule for the year 2015 will come out normally at the end of the year 2014. We are planning to tour in the fall of 2015 and cruise to Canada from New York thereafter. It requires a lot of planning and preparation on our part. I would like to know how early can we make a reservation once the schedule for year 2015 comes out? Air and cruise are the two events associated with this land tour.
hi, i have booked this great tour yesterday, and i know the tickets of Empire State Building and Statue of Liberty were not include in the price,if we buy the tickets by ourselves now, do we have time to visit these two places on that day? will the tour guide or the whole group wait for us?
thank you so much
Dear Cunyan,
The Statue of liberty cruise and Empire State building tickets are not included in the tour price correct, however you can still visit these attractions.
For the optional tours, you will simply have to inform the guide the day the attractions come available to let him know if you wish to partake in them paying the admission charges directly to the guide on tour.
Please speak with your tour guide to inquire if you can pay for all of the attractions at once when you board the bus as this depends on your particular tour guides arrangement.
Please pay with cash, as the tour guide cannot accept credit card, or check for the optional tours.
Best Regards,
Tanya
Customer Service Rep
Dear Bienvenido Samonte,
Generally, within one to two business days of submitting your reservation you will receive a confirmation email from us.
An E-Ticket will be sent to you via email as soon as details of your reservation is confirmed.
Best Regards,
Tim
Customer Service Rep