Dear Steve,
We do not offer pick up at the M Resort, the closest pick up we can offer will be The Grandview Hotel located at 9940 S Las Vegas Blvd, Las Vegas, NV 89183 or South Point Hotel located at 9777 Las Vegas Blvd South, Las Vegas, NV 89183.
Thank you for your inquiry.
Best Regards,
Andy
Customer Service Rep
Dear Colleen,
The maximum capacity in this helicopter is 6 guests or not exceeding the total weight limit of 1,240 LBS.
Best Regards,
Jesus
Customer Service Rep
Hi
read some of the reviews on your tours as well as those by take tours, LL tours and tripleasure. seems like all itineries are almost similar. are the tours usually a combined ones with one agency running the tours? the reviews posted in your website seems all 100% and excellent, however the similar tours posted in LL Tours website were very bad and disastrous, telling everyone to beware of these cheap tours.
can you confirm that hotels are as stated in your website and in the 4 star category and not 1-2 hours out of the city aera and run down motels. In addition will we be forced to take whatever optional tours that is proposed by the guides? will there be sufficient free time for us to explore some of the cities that we will be visiting in particular time to walk around niagara falls, maybe visit the casinos as well as sufficient time for some shopping.
Dear Rita,
We work with many tour operators to offer the tours provided on our website.
We usually book 3-4 star rated hotel accommodations that are about 1 hour away from main highlight cities visisted as part of the itinerary.
Customers are not required to pay for optional tours unless they choose to participate.
At Niagara Falls, your tour guide will allow free time to enjoy the falls and take scenic pictures. Customers may visit the casinos and go shopping once they arrive at the hotel at their own expense.
Best Regards,
Raul
Customer Service Rep
Dear GK Mollett,
Normally the tour coach will accommodate 50 -60 customers. It will be subject to our local bus department's arrangement.
Best Regards,
Ada
Customer Service Rep
Myself(65) and my wife(58) would like to book tour no. 81-216 for 13 May 2015.Kindly let me know :
(1)Is there any compulsion for taking Optional tours?
(2) 2nd night halt has been shown as Holiday Inn/MD or similar. How far is it from Washington DC?
(3) Being senior citizen can we get seats in the front side ?
Thanks
Dear PINAKI RANJAN GUPTA,
Thanks for your inquiry.
The optional tours are not mandatory and you can choose to only pay for the excursions/ attractions you wish to partake in.
The 2nd night hotel is subject to final confirmation. Normally we can confirm it to you when we process your online reservation. The hotel listed is only for reference. Generally, the hotels booked in the Maryland/ Virginia area will be approximately 1 hour away from Washington D.C.
Our seat arrangement policy is "first come, first served" on the 1st day and the seat assignments are rotated daily by the tour guide for the following days. You can get assistance from your guide when you are on the tour.
Best Regards,
Ada
Customer Service Rep
Dear Wai,
This 2 day tour includes one night hotel accommodation in Fresno.
On day 2, guest will be picked up from the hotel and taken to Hearst Castle before arriving back to the Bay area.
Best Regards,
Alex
Customer Service Rep
I am trying to buy the tour for this saturday for 3 people but I am having problems with my card and because it is too close to the travel date the others options are unvailable. Can I pay personally with cash on saturday? Or is there any other payment option? I have debit card and cash.
Dear Beatriz,
Full payment must be received prior to the tour start date in order to process and confirm the reservation. You will be unable to pay for the tour upon arrival on Saturday.
We suggest attempting payment using PayPal.
Best Regards,
Alex
Customer Service Rep
i will be visiting family in ogden and would like to take a tour. However i do not need the extra hotels. Is there any way of customizing this tour to just include the yellowstone tour from ogden.
Dear Lili,
Currently, we do not offer customized tour packages. Should you decide to reserve this tour and not use the hotel accommodation, the tour price will not be affected.
Best Regards,
Alex
Customer Service Rep
Dear Joseph,
We offer complimentary pick up from major hotels on the Las Vegas strip. When placing your reservation, kindly provide us with your hotel name and address.
After processing your reservation we will confirm your assigned pick up location and time.
Best Regards,
Alex
Customer Service Rep