Thanks for the quick response to my last question. Is there anyway of knowing confirmed dates for December this year? I am planning a trip from overseas(Australia) to the US and Canada and it is difficult to include this tour if I do not know any dates until 2 months before I leave as I need to plan other flights and accommodation around this tour's dates. Any further information would be much appreciated.
Dear Robyn,
Regretfully, we do not have the confirmed dates in December for this tour at this moment.
You are also welcomed to complete the following form to be notified when new dates have been added: https://www.tours4fun.com/wait_list.php.html?product_id=5304&tour_code=183-5304
Thank you very much and we apologize for the inconvenience.
Best Regards,
Enny
Customer Service Rep
I understand that Cleveland is not an assigned pick up place but if I am assured that I can still start my tour somewhere from Cleveland, it will be great. As I don't want to be travelling from NYC - Pennsylvannia on the day1 of tour, I won't there be on the tour itself to talk to the guide. So, can you please give a contact number of the person to whom I can talk with before booking this tour? Thanks
Dear Bhargavi,
Please note that order of day-to-day itinerary is adjustable depending on tour start day.
If the tour follows the default itinerary, we may be able to confirm you a Cleveland meeting time/location for you to meet the tour on Day 2. A confirmed tour guide contact information is also available 1 day prior to the tour start day.
When you make the reservation, please note your request for us to verify with our Operation Department and confirm accordingly.
Please also note that no price discount for skipping the Day 1's itinerary.
Thank you very much.
Best Regards,
Jason
Customer Service Rep
I am in Los Ángeles, but the firt day of the tour is Los Ángeles , really for me, start in 2nd day, in this case, where does the bus pick up me to travel Las Vegas? O where could I join the tour.?
Dear Simón Hincapie,
Usually the tour departs from the first night hotel early in the morning on Day 2. To meet the tour before it takes off could be difficult if you need to beat the city's morning traffic.
We strongly suggest you to join the tour on Day 1 also because your first night hotel has been included in the total tour price.
Please consider the following two available options:
1. To meet the tour guide at LAX. A complimentary airport pickup service is available from 8:30 am to 9:30 pm. If you wish to do so, please advise us a preferred meeting time, we will arrange and confirm a LAX meeting time/location for you to join the tour.
Or,
2. To join the tour at the first night hotel. If this is your choice, we will provide you a confirmed first night hotel information for your convenience.
If you need further assistance, you may also contact our customer service team at
Tel: 1-866-933-7368 (US&Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)**
We will be more than happy to help.
Best Regards,
Jason
Customer Service Rep
Hi,
We are hosting in event in DC and would like to do an evening/night bike tour. Our group will be about 180 people. Can you accommodate a group this size?
Thank you!
Dear Devorah Z,
According to our local office, we can accommodate your request for a group tour of your size.
Since it is a guided tour, we would split the guests into different groups and have a tour guide for each.
Please email us at service@tours4fun.com for further assistance or questions regarding placing a reservation.
Best Regards,
Teiyana
Customer Service Rep
Dear Lawrence,
We do not offer pick up from the Radisson Hotel, guest must self transfer to our pre-assigned meeting points. The nearest pick up location to the Radisson will be at the Richmond Four Points by Sheraton Hotel 8368 Alexandra Rd, Richmond, BC at 7:30am.
The distance from your hotel to our meeting point is approximately a 5 minute drive.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
On the 3rd day in Washington, you mention the Smithsonian National Museum of Natural History,do we get to go in and spend some time in the museum or do we also only view from outside. If we can go in is the admittance fee included in the price or is it an optional extra and how long will be allowed to spend in the museum/
Thanks Sim
Dear Sim,
You will have the opportunity to view the Smithsonian National Museum on Natural History from the outside. Admissions into the museum is not included and it is not offered as an optional attractions.
For more information on the optional tours we offer, please refer to the following link: https://www.tours4fun.com/8-day-east-canada-deluxe-tour-package.html#pricing
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
My friend and I are in San Jose. We like visiting Newyork, Washington DC. Are there any tours depart from California? In case not available what we should do to participate your tour?
Dear Phuong Nguyen Thanh,
You must arrange your own flights from San Jose to New York in order to join this tour. Your desired tour package 81-216 offers pick up from our pre-assigned locations. Please follow the steps located on the right side of the detailed tour page. After selecting your start date, the system will automatically display the meeting points.
We do not provide any east coast tours starting in California.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
We are looking at booking the 7 day tour to Grand Canyon and other points of interest. If we do, how do we sign up and pay for "extra's" such as helicopter tours and rafting tours? Will we have the time to do those things and how do we get to the areas where those particular tours are? Also, if we are not interested in any of the live shows in Vegas, but want to do our own thing while there, will we be able to?
Dear Marsha,
Optional tours must be paid for while on tour, to the tour guide directly. You will be provided with enough time to participate in the optional excursions.
Yes, the live shows in Las Vegas are optional. You may opt out of participating if you wish to do so.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep
I and my wife are coming to New York on 3rd June Etihad Air at 09 am and plan start the tour same day the 7-day 208-5720 code tour. However I would like to end tour at Niagara and the 6th night at Niagara falls. Can you confirm the hotels during this tour and will I be liable to pay additional for staying back in Niagara. Please also inform how will I be picked at JFK.
Thanks
Wasim
Dear Wasim,
We provide complimentary shuttle service from JFK between 9:00 a.m. - 10:00 p.m. Please wait at the baggage claim area for your guide. If your flight arrives at JFK Terminal 1 or 7, meet your guide in front of the Arrivals Hall.
If you would like to end the tour in Niagara, please leave a note in the comment section when creating your reservation. We will then re-confirm the order of the day to day itinerary. The total tour price will not be affected if you choose to self dismiss on day 6.
Hotels are booked based on availability. Detailed hotel information will be available once the reservation is confirmed and closer to the tour start date.
Best Regards,
Alex
Customer Service Rep
Where in Los Angeles will we be dropped off?
Also, on Day2 if we choose not to join the extensive city tour, where will the pick up point be to return to the hotel?
Dear Melissa,
At the end of the tour guest will be dropped off at the LAX airport.
The tour guide will provide you with the exact meeting location on day 2, while you are on tour.
Thank you for your inquiry.
Best Regards,
Alex
Customer Service Rep