Dear Kay,
Thank you for your inquiry.
We regret that we do not provide pickup and drop off service from
crowne plaza beverly hills. The nearest meeting point to the mentioned hotel will be in downtown Los Angeles at 07:00AM from the Retirement Complex Chinatown 600 N Broadway, Los Angeles, CA 90012.
Best Regards,
Tom
Customer Service Rep
Hi,
I'm Indonesian and I'd like to join 4 or 5 days canadian rocky mountain tour starting 28 Aug 2015. Would you please confirm that the tour will depart on that day or not because I need to issue the international airline ticket to and from Vancouver.
Thanks n regards,
Chris
Dear Chris,
Currently, this tour is available to book for August 28, 2015.
We ask that you allow 1 to 2 days to process and confirm the booking. We will not be able to confirm in advance and we strongly suggest you to book the flight after receiving the confirmation from us.
Best Regards,
Enny
Customer Service Rep
1. do I have to pay tips to the guide and driver everyday?
2. We are 5 people in a party, can I pay for $$780 for 2 persons in 1 room,
and $840 for 3 persons in the second room, can I book a third room for
all the nights for the third person in the 2nd room if he snores too loud?
How much add. for the whole trip?
3. would there be too much of walking for the seniors?
Dear Pat,
1. Yes, you will need to pay the service fee in cash to the tour guide min. CAD$9.00/day per person.
2. You will need to book 2 rooms for 4 passengers and 1 room for 1 passenger in this case, as the price is based on the room occupancy.
3. There will be quite a lot of walking involved in the tour, we ask that you keep this mind. Should any of the guest need to sit down and take a break, please inform the tour guide. He will assign a meeting time and location while he proceeds with the rest of the guest.
Best Regards,
Enny
Customer Service Rep
Dear David Kim,
The tour price will include the items in packages includes and it will not include the items in package excludes.
Please view below what is excluded:
Airfares between your home and Vancouver airport
All personal expenses
Admissions to Glacier Skywalk, Ice Explorer, Rockies Gondola: $98.00/Adult; $49.00 /Child(6-15 years old) (This is a mandatory fee, please pay the price to the tour guide; cash only; subject to the final box office price.)
Optional Meal: 9 meals - $168/Adult; $142/Child(2-11 years old)
Service fees for tour guide (min. CAD$8.00/day, per person)
Aside from admission fees, optional tour fees and service fees mentioned above, other fees and taxes should be paid in CAD at your own cost. If you choose to pay in USD, you should pay the price difference caused by the currency exchange rate.
Tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings. Please pay at least the recommended service fee because the tour guides and drivers work hard to accommodate many people on the tour.
Best Regards,
Enny
Customer Service Rep
Hi Again! I just stumbled on this tour itinerary which is cheaper and covers three countries. My first question is, are all the breakfasts, for free? What are the optional charges for this trip that we may be paying?
Lastly, should we decide to stay in Paris like three or four more days, can we still avail of the airport drop-off and go to your pick-up point for airport drop-off?
Again many thanks for your answers to this question so we may know what decision we can make.
Dear Maria Bella R. Lazo,
Breakfast is included in the tour package.
Airport pickup and drop-off service is only available for the first day and last day of the tour. If you decide to extend your stay you will need to arrange your own transfer to the airport.
Please view below for what is excluded in the tour package,
Airfare and the cost of other transportation between your home and airport or pick-up location
All personal expenses and additional hotel services
Lunch and dinner
Service fee for tour guide (min. EUR$5.00/day per person)
Optional tours (prices and availability subject to change):
- Rhine River Cruise: EUR 15.00/Person (4/3-10/31)
- Pork Knuckle Menu with Beer: EUR 20.00/Person
- Amsterdam Canal Cruise: EUR 15.00/Person
- Amsterdam Red Light District Live Show: EUR 50.00/Person
- Volendam Traditional Dutch Village: EUR 10.00/Person
- Keukenhof : EUR 16.00/Adult, EUR 8.00/Child 4-11 (mid-March to mid-May)
- French Dinner : EUR 65.00/Person
- Paris Night Tour: EUR 35.00/Person
- Palace of Versailles: EUR 15.00/Person
- River Seine Cruise: EUR 13.50/Person
- Louvre Museum: EUR 15.00/Person
- Tour Montparnasse: EUR 14.50/Person
- Lido Show : EUR 140.00/Person
- Moulin Rouge Show: EUR 140.00/Person (Age restriction: 18 and up)
Best Regards,
Enny
Customer Service Rep
Dear Cherry Yeung,
Yes, you will be able to see the day view of Niagara Falls for this tour.
Please check the tour availability in "Book Now" section on tour itinerary page. The tour departs on Mondays and Saturdays.
Best Regards,
Enny
Customer Service Rep
Dear Maria,
This is a guided tour.
Currently, this tour is available departing on September 5, 2015.
Below is what is excluded in the tour package:
Airfare and the cost of other transportation between your home and airport or pick-up point
All personal expenses and additional hotel services
Lunch and dinner
City taxes (payable upon entry):
- Venice city tax: EUR 15.00/Person
- Florence city tax: EUR 10.00/Person
- Rome city tax: EUR 10.00/Person
- Pisa city tax: EUR 5.00/Person
- Monte Carlo city tax: EUR 5.00/Person
Service fee for tour guide (minimum EUR 5.00/day per person)
Optional tours (prices and availability subject to change):
- Italian Spaghetti Menu : EUR 20.00/Person
- Gondola: EUR 30.00/Person (Six per gondola)
- Colosseum: EUR 12.00/Person
- Sistine Chapel Tour: EUR 45.00/Person
- Florence Pizza and Beef Menu : EUR 20.00/Person
Best Regards,
Enny
Customer Service Rep
I would like to be confirmed the availability for 1/8/2015 (7-Day Italy, Switzerland, and France Tour (Product Code: 56-24534) .We have two persons : my 16 year-old son and me.
Please confirm
Thank you and regards,
Phuong N
Dear Phuong N,
This tour is no longer available for two guests departing on August 1st, 2015.
Currently, the next available date is August 8th, 2015.
Best Regards,
Enny
Customer Service Rep
Dear Emily,
The theme park admission is included in the tour price.
As we welcome guests from all age groups, we do not have the information of the average age of the guests.
Best Regards,
Enny
Customer Service Rep