Hi there
I would like to participate on the 1-Day Monterey Bay Bus Tour (Product Code: 205-5625) trip on Sunday 10th of April. I would like to start from San Francisco (King George Hotel) with full luggage and to end in San Jose. Is this possible?
Also I´m interested in In-Depth Yosemite National Park Tour (Product Code: 76-2856) on 7th of April.
Can I book this together?
Thank you and best regards
Ulrike
Dear Ulrike,
For joining the 1-Day Monterey Bay Bus Tour [USSFO205-5625], you will need to choose one of our default departure times/locations. The King George Hotel is not on our available pickup list and the closest start location for the tour to the property will only be about 3-5 minutes walking distance away. (0.1 mile):
7:30AM San Francisco Union Square 291 Geary & Powell Street, Union Square, San Francisco
Please double check.
Usually, we provide air-conditioned deluxe tour coach for this tour. However, depending on the number of guests on the day, we may need to adjust the ground transportation to a mini-bus or a van. Therefore, we are unable to confirm whether or not to be able to accommodate your full luggage. To be safe, when you make the reservation online, please clearly note in the "reservation request" area with the number of your luggage. We will need to confirm with our Operation Department.
For your request to be dropped off in San Jose, as long as you leave us a note in advance, we will be able to inform our Operation Department to confirm and arrange accordingly.
If you are also interested in booking In-Depth Yosemite National Park Tour (Product Code: 76-2856) , you can go ahead book along with the 1-Day Monterey Bay Bus Tour. We will confirm both tours for you.
Please note for any of your special requests, to be confirmed and arranged accordingly, you need to note clearly in the reservation for us to follow up.
If you have any further questions, please feel free to reply to this email. Or, please contact our customer service team by phone at:
Tel: 1-866-933-7368 (US&Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)**
According to our system, currently both tours are still open for booking on your chosen departure dates. To secure your seats, please make your reservation online along with the full payment once you decide. It takes us 1-2 days to complete the confirmation process.
Thank you very much and looking forward to your booking.
Best Regards,
Jason
Customer Service Rep
Dear Rodger,
When you make a reservation please leave a note in the "Reservation Request" which is our comment section that you are bringing a service dog.
We will need a documented letter proving dog is a service dog.
Best Regards,
Andy
Customer Service Rep
What are some extra costs regarding tours? For which attractions are tickets included? Also, do you specific hotels for the tour on March 28?
Thank you in advance.
Dear Emilija,
We appreciate your interest in our tours. The tour price will include transportation, hotel and the guide. We do not include the admission fees, meals or the tips to the tour guide. Please note that hotel information will not be available until a day or two prior to the departure date.
Here is a more detailed list of what is not included:
(you can see this under the pricing tab by clicking on package excludes)
Airfares or related transportation between your home and airport.
All personal expenses including hotel room service and meals; however, you have the option to pay for meals the tour guide arranges
Service charge for tour guide (min. $8.00/day per person)
Admission or Optional tours (prices may vary due to different seasons and is subject to the final price on the box office. All optional tours that include a service fee must be paid for in cash before joining the tour.):
Some attractions will be closed during Holidays or events(eg. Christmas, Thanksgiving), the arrangement is subject to your tour guide.
- Washington, D.C. Cruise: $26.00/Adult; $18.00/Child (3-12); $23.00/Senior(62+)(It will be closed on major US holidays (such as Thanksgiving, Christmas, New Year and Memorial Day). )
- Niagara Adventure Theater Movie: $12.00/Adult; $8.00/Child(3-12); $9.00/Senior(62+)(It will be closed on major US holidays (such as Thanksgiving, Christmas and New Year). )
- Niagara Jet Boat Adventures: $61.00/Adult; $51.00/Child(3-12); $51.00/Senior(62+)(Only available from Nov. to Apr. or May depending on weather conditions)
- Spirit of the Mist Show: $20.00/Adult; $13.00/Child(3-12); $20.00/Senior(62+)(The show schedule varies daily and is subject to final confirmation of the tour. It will be closed on major US holidays (such as Thanksgiving and Christmas). )
- Maid of the Mist : $17.00/Adult; $9.90/Child(3-12); $17.00/Senior(62+)(The optional tour is available from April/May - October depending on the weather.(It is not available in winter) )
- Niagara Falls In-Depth Tour(Whirlpool State Park and Old Fort Niagara): $25.00/Adult; $15.00/Child(3-12); $22.00/Senior(62+) (It will be closed on major US holidays (such as Thanksgiving, Christmas and New Year). )
- Corning Museum of Glass: $18.00/Adult; Free/Child(17-); $16.00/Senior(65+)(It will be closed on major US holidays (such as Thanksgiving, Christmas and New Year). )
- Boston Lobster Dinner: $32.00/Adult; $32.00/Child(3-12); $32.00/Senior(62+)
- Boston Harbor Cruise: $22.00/Adult; $17.00/Child(3-12); $20.00/Senior(62+)(It will be closed on major US holidays (such as Thanksgiving, Christmas, New Year and Memorial Day). )
- Liberty Cruise : $29.00/Adult; $17.00 Child(3-12); $24.00/Senior(62+)
- Intrepid Sea, Air & Space Museum : $31.00/Adult; $24.00/Child(3-12); $27.00/Senior(62+)(It will be closed on major US holidays (such as Thanksgiving and Christmas). )
- Madame Tussauds New York: $25.00/Adult; $23.00/Child(3-12); $25.00/Senior(62+)
- Metropolitan Museum of Art: $25.00/Adult; Free/Child (11-); $17.00/Senior(62+)(It will be closed on major US holidays (such as Thanksgiving, Christmas, New Year and Memorial Day). )
- Empire State Building Observatory Deck : $32.00/Adult; $26.00/Child (3-12); $29.00/Senior(62+)
Tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings. Please pay at least the recommended service fee because the tour guides and drivers work hard to accommodate many people on the tour.
Thank you for your inquiry.
Best Regards,
Andrea
Customer Service Rep
Dear Lan,
We appreciate your interest in our tours. Please note that none of the tours listed on our site offer the visit inside the White House. A tour inside the White House would have to be arranged directly with them. Here is their site for more information:
https://www.whitehouse.gov/participate/tours-and-events
Thank you for your inquiry.
Best Regards,
Andrea
Customer Service Rep
I am going on the trip to Mt Rushmore/Yellowstone on May 3 departing from Las Vegas. I am the 3rd guest on the the buy 2,get 3rd free. I would like to know what is the applicable admission fee on the shared room basis. Can you clarify what and cost of the admission fee? Thanks so much.
Dear Zenaida Carpio,
There's no applicable admission fee for this tour. Normally this fee means the fees for theme park admissions or hotel surcharges.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Hi,
we are looking at doing the 2-Day Niagara Falls Bus Tour from New York (Product Code: 81-141) in May 2016.
I would like to confirm that this does include the Niagara Falls illuminated at night ?
Dear Mayra,
We appreciate your interest in our tours. Please note that all of our tours are family friendly and we do allow children to take part in the tours.
Please let us know if you have any other questions. Thank you for your inquiry.
Best Regards,
Andrea
Customer Service Rep
Hi,
I will join the tour from Las Vegas. I see another Q&A mentions I can check into first night hotel myself. Is that still true? When can I have the hotel information if it's not Flamingo? Does hotel already have the booking detail so I can just walk up to the front desk for check-in? Is it the normal check-in time?
Thanks,
Dear Ben,
We appreciate your interest in our tours. You are welcome to self transfer to the 1st nights hotel. The tour guide will be there to assist you with checking in. Please note that the hotel is usually the Flamingo Hotel. In case the hotel changes we will have the hotel details 1 to 2 days before the departure date. We will reconfirm with you.
Thank you for your inquiry.
Best Regards,
Andrea
Customer Service Rep
hi,i want to now about the best time to go in september ,to see aurora,i will be in edmonton on september 12,and i have a n entire week to go to yellowknife .is possible to pay you cash in there? thank you ;defelipo
Dear Antonio,
We appreciate your interest in our tours. As far as we are aware (and we’ve searched long and hard) there is no definitive research to suggest that any particular time of year brings with it a greater preponderance of Northern Lights. Auroras occur throughout the year but the light summer months render them invisible to the eye so we have to focus on the rest of the year.
Please note that in order to reserve you will need to pay ahead of time so we can guarantee your seats. We do not offer the option of paying upon arrival.
Best Regards,
Andrea
Customer Service Rep
We are interested in the 5 Day Canadian Rockies Tour. I know you do pick up from Seattle Cruise Terminal. How about dropping off. Do you drop off in Seattle as well? Thanks.
Dear Sharon,
We appreciate your interest in our tours. Please note that this tour offers pickup from Seattle Cruise Terminal arrivals, meeting time your guide at Pier 91 or Pier 66 at 1:15 p.m.
For drop off we are only able to offer you drop off in Vancouver. This tour will not come back to Seattle.
You can consider taking a 6 day package if you need to start and end in Seattle.
https://www.tours4fun.com/canadian-rocky-mountain-6-day-tour-package.html
We appreciate your inquiry.
Best Regards,
Andrea
Customer Service Rep