Hey I want to go for tour in San Francisco. Can you give me the details? I have seen the packages and I want to now whether Aquarium of Bay was included or not?
Dear Ramesh,
This tour will offer detailed information, however we would be happy to answer any further question you may have.
Please reply to this email or call us at 1-866-933-7368 (US&Canada), 1-626-389-8668 (International) (24 hours a day, 7 days a week) with further questions.
In regards to the Aquarium of the Bay, to view the package includes and excludes information, please visit your tour's detailed page and click the tab titled "PRICING". Then click "PACKAGE INCLUDES" and "PACKAGE EXCLUDES" to the left hand side. There, you will find detailed information on what costs are apart of your tour price paid at the time of booking, and what costs are payable to the tour guide once joining the tour.
Best Regards,
Tiana
Customer Service Rep
i and my husband would like to take a tour to Niagara Falls and New York starting from Washington DC on 9th April and have to be back at Washington DC on 11th April at night, because our flight back to our country on 12th April about 10.00 AM. is it possible for us to join with your program? could you arrange that tour which is suitable with our condition? if you could please give us more details. where is the pick up and drop points for us. How much the fee for that . please reply soon. thank you very much for your attention.
yours faithfully,
Diah Hariyani Murdjoko
Dear Diah Hariyani Murdjoko,
The shortest tour from Washington D.C. to Niagara Falls and New York is this 4-day tour. This tour will return to Washington D.C. in the late evening on the 4-day, so you will not be able to catch your flight.
We suggest you to consider changing the deparure date to April 8th so that you can end the tour on the 11th.
Currently the price is $820.00 for 2 passengers in 1 room departing on April 8th or 9th.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
What does the tour package include? I cannot find the information on your website.
Transportation?
tickets for sight seeing if required?
room?
meal?
Thanks!
Dear H Yang,
Please view below for what's included and excluded in the package, you can also find it in the pricing section on the website.
Package includes,
6-night hotel accommodations
Breakfast (coffee or tea, juice and bread)
Ground transportation in air-conditioned motorcoach
Professional tour guide
Package excludes,
Airfare and the cost of other transportation between your home and airport or pick-up point
All personal expenses and additional hotel services
Lunch and dinner
City taxes (payable upon entry):
- Venice city tax: EUR 15.00/Person
- Florence city tax: EUR 10.00/Person
- Rome city tax: EUR 10.00/Person
- Pisa city tax: EUR 5.00/Person
- Monte Carlo city tax: EUR 5.00/Person
Service fee for tour guide (minimum EUR 5.00/day per person)
Optional tours (prices and availability subject to change):
- Italian Spaghetti Menu : EUR 20.00/Person
- Gondola: EUR 30.00/Person (Six per gondola)
- Colosseum: EUR 12.00/Person
- Sistine Chapel Tour: EUR 45.00/Person
- Florence Pizza and Beef Menu : EUR 20.00/Person
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
We would like to enjoy "4-day canada Aurora winter Special Tour"(Product Code:183-17508),but We have already reserved hotel accommodation in Yellowknife to stay this December 2016.
Is it possible to join the tour above except hotel accommodation?
Please let me know how about is the price except hotel accommodation.
M.NAKASHIMA
Dear Mr. and Mrs. NAKASHIMA,
You can forgo the hotel accommodation of the package but the price will remain the same. Actually we don't recommend you to do as you will need to come to the tour hotel everyday to meet the group.
Currently the winter schedule of 2016 is not available yet. We suggest you to come and check with us later this year.
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Hi
I had 2 questions .
1.Do you have any tour which starts other than fridays and mondays like tuesday or wednesday ?
2. Do you pick up from Laguardia airport ? .
Thanks
Jagadeesh
Dear Jagadeesh,
1. This tour has departure on Wednesdays from May.
2. This tour doesn't provide airport transfer service. You will need to join from on of the pickup locations below,
7:00AM Brooklyn In front of HSBC Bank (Pickup only, no dropoff) 6102 8th Ave & 60st Brooklyn, NY 11220
8:15AM Jersey City Acme Market (Located in Newport Plaza the same plaza as Best Buy) 125 Eighteenth St, Jersey City, NJ 07310
7:00AM New Jersey In front of the Hong Kong Supermarket (Drop-off only available during 5/28 – 9/4, 2016) 275 New Jersey 18, East Brunswick, NJ 08816
8:45AM New Jersey In Front Top Quality Food market 828 Us-46, Parsippany, NJ 07054
7:00AM New York Flushing, Asian Jewels Seafood Restaurant 133-30 39th Ave, Flushing, NY 11354
8:00AM New York Chinatown 69 Chrystie St, New York, NY 10002
Thanks for your inquiry.
Best Regards,
Enny
Customer Service Rep
Hi, I would like to know about your tour on the 3rd of May 2016. So where is the meeting point and what time should we meet at the meeting point? There will be no hotel pick up right? How long do we get to tour around the west rim? And what time will we arrive back to Las Vegas? Thank you.
Dear Chi,
Each tour has designated meeting points listed on the tour page.
Please select from the points listed and we will arrange pick-up accordingly.
5:00AM Las Vegas Circus Circus Skyrise Tower 2nd Floor Information(valid before 3/31/2016) (Near elevator on the second floor) 2880 S. Las Vegas Blvd, Las Vegas, NV 89109
7:30AM Las Vegas Mandalay Bay Tour lobby(Valid from 4/1/2016) 3950 S Las Vegas Blvd,Las Vegas, NV 89119, USA
7:30AM Las Vegas Excalibur near Rotunda Tour Lobby(Valid from 4/1/2016) (Please select this location, if you stay at Luxor hotel.) 3850 S Las Vegas Blvd,Las Vegas, NV 89109, USA
7:40AM Las Vegas MGM Front Entrance(Valid from 4/1/2016) (Please select this location, if you stay at Tropicana hotel and New York New York hotel.) 3799 S Las Vegas Blvd,Las Vegas, NV 89109
7:40AM Las Vegas Aria Lower Level Tour Bus Lobby(Valid from 4/1/2016) (Please select this location, if you stay at Vdara hotel.) 3730 S Las Vegas Blvd,Las Vegas, NV 89158
7:40AM Las Vegas Monte Carlo West Tour Lobby(Valid from 4/1/2016) 3770 S Las Vegas Blvd,Las Vegas, NV 89109
7:50AM Las Vegas Bellagio South Tour Lobby(Valid from 4/1/2016) 3600 S Las Vegas Blvd,Las Vegas, NV 89109
7:50AM Las Vegas Bally's North Door(Valid from 4/1/2016) (Please select this location, if you stay at Paris hotel.) 3645 S Las Vegas Blvd,Las Vegas, NV 89109
7:50AM Las Vegas Palms Pick Up at Gold Coast(Valid from 4/1/2016) 4321 W Flamingo Rd,Las Vegas, NV 89103
7:50AM Las Vegas Rio Front Entrance(Valid from 4/1/2016) 3700 W Flamingo Rd,Las Vegas, NV 89103
8:00AM Las Vegas Mirage North Door(Valid from 4/1/2016) 3400 Las Vegas Boulevard South, Las Vegas, NV 89109
8:00AM Las Vegas Harrah's Tour Bus Plaza(Valid from 4/1/2016) 3475 Las Vegas Boulevard South, Las Vegas, NV 89109
8:00AM Las Vegas Linq Tour Bus Parking(Valid from 4/1/2016) 3535 S Las Vegas Blvd,Las Vegas, NV 89109
8:00AM Las Vegas Caesars Palace under Planet Hollywood Globe(Valid from 4/1/2016) 3570 Las Vegas Boulevard South, Las Vegas, NV 89109
8:00AM Las Vegas Wynn Tour Bus Plaza(Valid from 4/1/2016) (Please select this location, if you stay at Encore hotel.) 3131 Las Vegas Boulevard, Las Vegas, NV 89109
8:00AM Las Vegas Treasure Island Bus Pick Up Area(Valid from 4/1/2016) (Please select this location, if you stay at Venetian or Palazzo hotel.) 3300 S Las Vegas Blvd,Las Vegas, NV 89109
8:10AM Las Vegas Circus Circus behind the Adventure Dome(Valid from 4/1/2016) 2880 S Las Vegas Blvd,Las Vegas, NV 89109
8:10AM Las Vegas Stratosphere North Entrance(Valid from 4/1/2016) 2000 S Las Vegas Blvd,Las Vegas, NV 89104
8:10AM Las Vegas Palace Station Bus Loading Area(Valid from 4/1/2016) 2411 W Sahara Ave,Las Vegas, NV 89102
8:20AM Las Vegas Plaza Pick Up at Front Entrance(Valid from 4/1/2016) 1 S Main St,Las Vegas, NV 89101
8:30AM Las Vegas Golden Nugget 1st Street South Tower(Valid from 4/1/2016) 129 Fremont Street Experience,Las Vegas, NV 89101
Usually the tour ends in early afternoon (about 3:00 pm), but may end later depending on traffic and weather conditions.
Best Regards,
Tiana
Customer Service Rep
Dear Kay,
The tour will have stops arranged by the tour guide for stretches and public restroom use.
Please speak with the tour guide in regards to the exact timings and locations of this stops.
Best Regards,
Tiana
Customer Service Rep
We are traveling to New York from the Philippines on October 20, 2016. We are family of four (4) and would like to book your package tour as follows:
1. 6-Day East Coast VAcation Economy from New York Tour Code 46-2966 from October 22.
Please confirm if this includes hotel accommodation?
2. Since we are arriving JFK in october 20 at 10:30 p.m. do you have hotel to recommend where we can be easily pick up to join the tour on the 22nd of October?
3. We are also interested to join the 4-day Canada, MOntreal, Ottawa, Toronto & Niagara Falls in November 9, 2016 are we required to get Canada TOurist Visa here in Manila to be able to join the tour. 3 of us are holder of multiple US Visa, the other one is a US Citizen.
Your assistance is highly appreciated.
Dear Grace,
Currently, the departure date of 10/20/16 is available for booking.
The tour will include 5 nights hotel accommodations.
To view the package includes and excludes information, please visit your tour's detailed page and click the tab titled "PRICING". Then click "PACKAGE INCLUDES" and "PACKAGE EXCLUDES" to the left hand side. There, you will find detailed information on what costs are apart of your tour price paid at the time of booking, and what costs are payable to the tour guide once joining the tour.
When placing the reservation online, on the check-out page our system will automatically offer a recommendation of a hotel extension near the pick-up point you have selected. If you choose, you can add the hotel there and you will receive a discount for booking the tour and the pre or post tour hotel together.
To enter Canada, all travelers need a US passport, Alien Resident Card, US birth certificate, or valid entry visa,
We are not responsible if customers are denied entry into the USA or Canada for any reason. When such incident happens, the tour fare is non-refundable and non-transferable.
Please visit the site below for information:
http://www.cic.gc.ca/english/visit/
Best Regards,
Tiana
Customer Service Rep